Google Business Messages

The solution lets customers start up a meaningful conversation across Google Search, Maps, the Shopping tab, and that provides a business its own channel, whether on desktop or mobile.

The solution is designed to help move customers from discovery to purchase within a secure dialog that is personalized to their needs. The solution also tracks success at every step of the way with key performance metrics. The solution gives businesses a 30-day window to follow up with enquiries, where the business can convert abandoned baskets, encourage repeat purchases and build longer term relationships.

Some features include:

• An automated welcome message to start conversations.
• A Quick Reply button with suggested replies and actions.
• Visual features that include Rich Cards, Rich Text, and Carousels.
• Login with oAuth, and immediate checkout with payment integration.