Google Authenticator Professional, Scientific, and Technical Services Reviews & Insights

Score8.2 out of 10

270 Reviews and Ratings

Community insights

TrustRadius Insights for Google Authenticator are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have consistently praised the app for its simple and straightforward user interface, making navigation easy for all users. The intuitive design allows users to quickly access their accounts and manage security settings without confusion.

Mobile Capability: Reviewers appreciate Google Authenticator's mobile capabilities. The ability to authenticate remotely allows for greater flexibility in working environments.

Efficient Backup and Integration: The ease of generating new accounts, coupled with the app's seamless integration with third-party tools, has been highlighted by several reviewers as a significant advantage. Users find it convenient to back up their data securely while utilizing various platforms effortlessly.

Google Authenticator Reviews

21 Reviews

Professional, Scientific, and Technical ServicesAccounting1Information Technology & Services13Marketing & Advertising5Photography1Graphic Design1

Videos

Good Stand Alone Authenticator App

Rating: 8 out of 10

Incentivized

August 7, 2025

Use Cases and Deployment Scope

Having 2FA is critical in today's day and age. Especially with the onslaught of AI, hacking is going to become easier than ever. It's an easy best practice and using an authenticator app is much more secure than getting a text or call. Google Authenticator is easy to use and set up, even more tech averse peoople.

Pros

Provides time based authenticator codes
Allows you to search code by name

Cons

Does not let you easily edit a name after searching for it.
Doesn't allow you to see the secret key if you need to add it to a different authenticator app.

Likelihood to Recommend

The Google Authenticator is a great stand alone app. For people who are extra concerned about security, it allows you a free app to store your 2FA codes apart from your passwords. However, if you have 2FA with your password manager, this greatly enhances the ease of use, albeit, arguably slightly less secure.

Verified User

Consultant (Marketing & Advertising company, 1-10 employees)

Vetted Review

5 years of experience

It's an excellent way to secure your accounts

Rating: 9 out of 10

Incentivized

May 6, 2022

Use Cases and Deployment Scope

Google Authenticator fills a critical need in a world where individuals have to remember a plethora of logins and passwords for various online services. In order to validate our ownership of our accounts, we may rapidly produce a code using Google Authenticator. We can rest easy knowing that the tool is an essential part of our two-step verification procedure.

Pros

The UI is simple and straightforward to use.
Mobile software that is simple to use and trustworthy.
Trusted to be up to date with the newest security procedures, it is regarded as a reliable source.

Cons

Multi-device support would be a welcome addition.
Improved renaming and organization options for code/accounts is a plus.
Expanded platform support.

Likelihood to Recommend

In addition to other authenticators, I'm more than delighted to let anyone utilize this. However, my approach to working remotely/virtually during the last few years has been organized flexibility, even if your company is hosted on Google's cloud. Allowing the user to make certain decisions for their own comfort, especially when they are using their own gadgets. There isn't a single situation in which this would be less appropriate.

Verified User

Administrator in Information Technology (Information Technology & Services company, 10,001+ employees)

Vetted Review

3 years of experience

Google Authenticator for Secure infrastructure

Rating: 10 out of 10

Incentivized

June 22, 2021

Use Cases and Deployment Scope

We are using Google Authenticator for adding a layer of security in the existing environment. We have configured Google Authenticator with network devices & mobile device management to access the data securely over remote network. We are using Google Authenticator across all the departments. We are also using it to integrate with our secure web-app login.

Pros

Easy to integrate
Time Sync options is easy
Third-party tools integrations

Cons

Need to build library for third party tools integrations

Likelihood to Recommend

Google Authenticator is recommended for everyone as it provides additional security to the infrastructure & also it is easy to integrate with third party tools. Also it is cost effective & easy to manage with app functions also.

Pretty Varughese

IT Executive in Information Technology at MattsenKumar LLC (Information Technology & Services, 501-1000 employees)

Vetted Review

2 years of experience

View profile

Make your infrastructure and application more secure

Rating: 10 out of 10

Incentivized

June 9, 2021

Use Cases and Deployment Scope

Google Authenticator is software that provides us two-factor authentication. You can use this with the website, cloud-based application, any application, network devices, etc. With the help of this, you can change single login to multi-factor login. I am working in an organization where I use this software for our websites and network device authentication.

Pros

One-time password
More secure
Time-based password generation
QR code
Easy to connect with any third-party application

Cons

Lots of times stuck during work
Code mismatch due to time sync issue

Likelihood to Recommend

I always recommend Google Authenticator to any organization where they using singe sign in for login. With the help of this, you can make your infrastructure and application more secure. No one can access your devices or applications with this one-time password.

Pardeep Sharma

VP- Technology in Information Technology at Gurjartech pvt ltd (Information Technology & Services, 1-10 employees)

Vetted Review

2 years of experience

Google Authenticator for Easy integration of MFA

Rating: 10 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

We are using Google Authenticator for Two Factor Authentication for our application as well as cloud services. We have integrated it with Network Devices for Two layers of security. We have also configured it for our AWS user logins for MFA. After using Google Authenticator it helps us to protect our network as well as our resources.

Pros

Multi Factor Authentication
Easy to Configure via QR Code
The Session timeout after code generate is good for security measures
We can add multiple accounts with a single application

Cons

We face sync issues sometimes
Browser plugin crash most of the times

Likelihood to Recommend

Google Authenticator is easy to configure & Manage in easy to large infrastructure as well. You can easily integrate it with third-party software for 2FA. Adding an additional layer of security always helps. Also, it helps us to integrate into the Mobile Device management solution of our organization.

Vinit Sharma

Network Administrator in Information Technology at Infosys (Information Technology & Services, 10,001+ employees)

Vetted Review

2 years of experience

View profile

Google Authenticator is good and everyone should use.

Rating: 10 out of 10

Incentivized

May 29, 2021

Use Cases and Deployment Scope

Google Authenticator is a security application which we use to generate the two factor authentication for user sign-in to the applications. Most of my clients are using this software to secure their mobile applications, cloud applications and network and server devices. With the help of this we can divide the login stage into two steps. In the first you will enter your username and password and in the second we will enter the one-time password. It means that now our applications and devices are more secure.

Pros

Time based code generated. You will get new unique code after 30 sec.
You can configure through QR code.
You can easily to take backup.
You can combine lots of codes in one application and use it.
Very easy to use.
Connect with third party applications.
Very secure.

Cons

Sometimes face code sync issue because this is connected with Google clock.
Many times takes time to open.

Likelihood to Recommend

I think this is the best software and every organization should use this. Your devices are not secure only through single login. You have added two factors for more security. If any organization has many devices and servers then they can use this for 2 factor authenticator for more security.

rahul Verma

Network Consultant in Information Technology at Upwork (Information Technology & Services, 1-10 employees)

Vetted Review

2 years of experience

View profile

Google Authenticator is required for everyone.

Rating: 10 out of 10

Incentivized

May 25, 2021

Use Cases and Deployment Scope

Google-authenticator is an application that provides two-way authentication for your devices. You can eas[ily] connect your devices with this software. This is time-based software that provides the six-digit code and is continually synced with your devices, mak[ing] your devices more secure. I am using this software for the last 2 years and connected this with almost all devices.

Pros

No need expert to configure and manage.
Provides more security.
Backup option.
Password protected option.
Generate multiple codes in one software.

Cons

Google sync time issue.
Take[s] time to open.

Likelihood to Recommend

In my organization I was worr[ied] for my devices, which are single username and password protected. Anyone can easy to open. I added the google authentication with all my applications, all my devices and now I am feel[ing] relaxed for security. This is very easy to configure and everyone can manage this. You don't need any expert guy for configur[ing] this.

Basant Gupta

Executive System Admin in Information Technology at Freelancer (Information Technology & Services, 1-10 employees)

Vetted Review

2 years of experience

View profile

No cost solution to get started with multi-factor authentication.

Rating: 7 out of 10

Incentivized

May 11, 2021

Use Cases and Deployment Scope

Multi-factor authentication is essentially a non-negotiable when it comes to cybersecurity. However, not everyone can afford to invest in managed per-user licenses. Google Authenticator is a great solution in these use-cases because it's free, widely supported, and available for almost any mobile device. We recommend this solution for our residential clients and small businesses with tight technology budgets.

Pros

Free.
Easy to use with most two-factor authentication options.
Compatible with most mobile devices.

Cons

Several issues with clients losing their keys due to lack of auto-backup.
Lack of central management.
Cannot do push notifications for non-Google sites.

Likelihood to Recommend

Google is well-suited for the residential or home office user. The app is free and easy to use immediately after downloading onto the mobile device. In limited cases, it would also be well-suited for the small business with a tight budget. I would not recommend Google Authenticator in larger organizations that need central management and in-depth monitoring of security.

Verified User

Executive in Information Technology (Information Technology & Services company, 1-10 employees)

Vetted Review

5 years of experience

Easy to use and provides additional security to logins. Free to use.

Rating: 10 out of 10

Incentivized

May 11, 2021

Use Cases and Deployment Scope

Google Authenticator is used across the whole organization for two-factor authentication to different services used by the company, using the employees' mobile phones to run the app.

Pros

Increases security.
Easy to use.
Integrated into many websites.

Cons

Cannot backup app data.
No desktop app.

Likelihood to Recommend

Google Authenticator is well suited for any company or person wishing to secure their logins using two-factor authentication.
The app is much more secure than using SMS or email for two-factor authentication and is easy to install and friendly to use.

Verified User

Engineer in Research & Development (Information Technology & Services company, 11-50 employees)

Vetted Review

4 years of experience

Google Authenticator - not a leader [like] other Google products

Rating: 6 out of 10

Incentivized

May 11, 2021

Use Cases and Deployment Scope

We are using Microsoft services (Office365, SharePoint, OneDrive, etc.) for daily routines. We do not use Google Services (apart from Google Cloud Platform). However, I was using Google Authenticator application to make sure second-factor authentication for my personal google account. So, as such, we are not solving any business problem with Google Authenticator.

Pros

This application makes life easy because you need only one app for all the two-factor authentication requirements.
It is extremely lightweight and needs no internet. This really helps when mobile runs out of network coverage due to some blind spots at office premises.
You can manage multiple accounts with a single application. Adding this account is quite intuitive and easy. QR scan is also a great plus in this aspect.

Cons

It does not have any option of cloud syncing. So, if you have multiple smart phones, you will have to setup same things on each smart phone. This is painful.
There is no additional security for Google Authenticator like biometric[s] or [a] passcode. So, it makes the job of malware easy as the application is open. This is more serious for Android users.
It adds trouble when you lose your device. The only way is to have your backup codes handy. Because of this reason, I stopped using it.

Likelihood to Recommend

Though two-factor authentication is a primary need for additional security, Google Authenticator is not doing the job up to the mark. It brings the simplicity of the UX but major functional aspects like cloud backup and sync across devices are missing. The other applications (specially Authy) do this job exceptionally well. If you are a Google fan, you can go with it however, [it's] worth exploring other apps for this purpose.

Verified User

Team Lead (Information Technology and Services company, 1001-5000 employees)

Vetted Review

3 years of experience

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Video reviews

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Google Authenticator - not a leader [like] other Google products

Rating: 6 out of 10

Incentivized

May 11, 2021

Use Cases and Deployment Scope

Pros

This application makes life easy because you need only one app for all the two-factor authentication requirements.
It is extremely lightweight and needs no internet. This really helps when mobile runs out of network coverage due to some blind spots at office premises.
You can manage multiple accounts with a single application. Adding this account is quite intuitive and easy. QR scan is also a great plus in this aspect.

Cons

It does not have any option of cloud syncing. So, if you have multiple smart phones, you will have to setup same things on each smart phone. This is painful.
There is no additional security for Google Authenticator like biometric[s] or [a] passcode. So, it makes the job of malware easy as the application is open. This is more serious for Android users.
It adds trouble when you lose your device. The only way is to have your backup codes handy. Because of this reason, I stopped using it.

Likelihood to Recommend

Verified User

Team Lead (Information Technology and Services company, 1001-5000 employees)

Vetted Review

3 years of experience