Google Authenticator Reviews & Insights

Score8.2 out of 10

270 Reviews and Ratings

Community insights

TrustRadius Insights for Google Authenticator are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have consistently praised the app for its simple and straightforward user interface, making navigation easy for all users. The intuitive design allows users to quickly access their accounts and manage security settings without confusion.

Mobile Capability: Reviewers appreciate Google Authenticator's mobile capabilities. The ability to authenticate remotely allows for greater flexibility in working environments.

Efficient Backup and Integration: The ease of generating new accounts, coupled with the app's seamless integration with third-party tools, has been highlighted by several reviewers as a significant advantage. Users find it convenient to back up their data securely while utilizing various platforms effortlessly.

Reviews

51 Reviews

Google Authenticator

Rating: 9 out of 10

Incentivized

February 19, 2024

Use Cases and Deployment Scope

Google Authenticator is used everyday by me for logging into multiple softwares. Its two factor authentication helps in easy and quick login. It is highly secure and no need to remember the passwords for every app login. Be it a business login or any other. Google Authenticator can be integrated with other platforms as well. In my case, it was linked with Salesforce platform for secure login.

Pros

Two Factor Authentication
Integration with other software for secure login
Code changes every time for logging in which makes more secured.

Cons

Multiple device use
Multiple 2 factor authentication

Likelihood to Recommend

The application is best suitable for business as well as for personal needs. I have used Google authenticator for both the purposes. But, for business needs it is one of the hassle free ways to get your work done without worrying about the passwords. Be it a finance app which you use for payment purposes or software which you use for logging in to your official work.

Verified User

Manager in Sales (1001-5000 employees)

Vetted Review

4 years of experience

It's an excellent way to secure your accounts

Rating: 9 out of 10

Incentivized

May 6, 2022

Use Cases and Deployment Scope

Google Authenticator fills a critical need in a world where individuals have to remember a plethora of logins and passwords for various online services. In order to validate our ownership of our accounts, we may rapidly produce a code using Google Authenticator. We can rest easy knowing that the tool is an essential part of our two-step verification procedure.

Pros

The UI is simple and straightforward to use.
Mobile software that is simple to use and trustworthy.
Trusted to be up to date with the newest security procedures, it is regarded as a reliable source.

Cons

Multi-device support would be a welcome addition.
Improved renaming and organization options for code/accounts is a plus.
Expanded platform support.

Likelihood to Recommend

In addition to other authenticators, I'm more than delighted to let anyone utilize this. However, my approach to working remotely/virtually during the last few years has been organized flexibility, even if your company is hosted on Google's cloud. Allowing the user to make certain decisions for their own comfort, especially when they are using their own gadgets. There isn't a single situation in which this would be less appropriate.

Verified User

Administrator in Information Technology (10,001+ employees)

Vetted Review

3 years of experience

Google makes another Great Product at a Great Price!

Rating: 10 out of 10

Incentivized

May 4, 2022

Use Cases and Deployment Scope

We implemented Google Authenticator for Multi Factor Authentication as a standalone tool for many of our internal systems so our users are not using a bunch of different authenticator applications. Feedback from our team has been that Google Authenticator is an easier authenticator tool to use and makes training users easier. We have been able to develop training documents to help guide users through the setup process.

Pros

Easy to Use
Best UI
Easy to add new accounts

Cons

Does not seem as popular as other solutions like microsoft authenticator
App has a lot of updates
Interface could be filled up more

Likelihood to Recommend

Google Authenticator has been a great too to consolidate our users into 1 single multi factor authentication application instead of using multiple per user, and to make all users follow a standard application so we can better troubleshoot issues and onboard users easier. Google Authenticator makes it easy to add new accounts.

Nick Williams

Computer Technician in Information Technology at Sound Advice (11-50 employees)

Vetted Review

Reseller

3 years of experience

Google Authenticator Review

Rating: 10 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

I use the google authenticators instead of my work phone # because it is a better way to secure your account. I use the authenticator for the majority of the work-related accounts to have additional protection. With this additional protection, it is harder for other people to access my accounts and conduct fraudulent activities.

Pros

Protection
Security
Simple

Cons

More availability.

Likelihood to Recommend

It is a great tool to provide additional protection for your accounts. I personally use it to add an extra layer of protection to my email account and other accounts.

Hank Chang

QA Manager in Quality Assurance at One Degree Organics (51-200 employees)

Vetted Review

Google Authenticator: A Simple, Secure Solution to Business 2FA Needs.

Rating: 8 out of 10

Incentivized

April 28, 2022

Use Cases and Deployment Scope

MFA is required for all web-delivered systems/services at the company. With the shift to remote work, we were more dependent on users' own devices than in the office. As such, we needed flexibility in the authenticator apps they used. Google Authenticator is trusted, and well known, and some users in the organization were already using it for their own personal use cases. It was an easy fit, while directly addressing the security needs of the organization.

Pros

Ease of use - users find it simple and intuitive to use.
Lightweight - it's not a bulky app.
Secure - it's trusted to stay up to date using the latest security protocols, etc.

Cons

The UI could be prettied up a little - adding logos/icons to match the services.
More flexibility to rename and reorganize the codes/accounts would be beneficial.
"Favoriting" certain codes would make access easier - perhaps via 3D touch, say.

Likelihood to Recommend

It is supported by virtually all cloud-based software applications for business. I am happy to allow users to use this in addition to other authenticators. Certainly, if your business is in the Google cloud it makes sense, but my approach to the remote/virtual work world these past couple of years has been structured flexibility. Leaving some choice up to the users for their own comfort, particularly when they are using their own devices. I cannot think of a scenario where it is less appropriate - perhaps where you run the risk of "app sprawl". I.e., where you are requiring users to handle multiple authenticators (which can happen with certain pieces of hardware) you may want to encourage consolidation into one to avoid frustration.

Verified User

Manager in Information Technology (51-200 employees)

Vetted Review

5 years of experience

Secure, fast and easy to setup

Rating: 9 out of 10

March 25, 2022

Use Cases and Deployment Scope

We use Google Authenticator as a tool for two-factor authentication while connecting to VPN. It is incredibly easy to set up on our smartphone and since the key updates every few seconds, the security it provides is extremely good. This is obviously a better option when compared to using a traditional OTP system for the two-factor authentication process.

Pros

Easy to set up and transfer when switching between smartphones since it is linked to your Google account.
Generates a random access key every few seconds which makes it safe and reliable.
Very quick in validating and authenticating the key.

Cons

Since the key updates every few seconds, we will have to wait for a new key to generate when the timer is almost running out for the current one.

Likelihood to Recommend

- Works perfectly even when the smartphone is not connected to the internet.
- Easy to transfer accounts.
- Can use it to authenticate multiple tools.
- Scanning a QR code is all that is needed to set up and configure a new authenticator.
- Easy to take backups and sync in case the timing on the clock is not right.

Verified User

Employee in Research & Development (10,001+ employees)

Vetted Review

1 year of experience

Google Authenticator is fantastic!

Rating: 10 out of 10

Incentivized

November 23, 2021

Use Cases and Deployment Scope

I use Google Authenticator mainly for stronger security. I use it at work and at home. It just gives me that extra layer of protection and over the years it has protected me in ways that just having a simple password can. I use it for my work apps and games at home.

Pros

It gives you an extra layer of protection beyond a password.
I love that it is an app on my phone so it is easily accessible from anywhere.
It keeps all of my codes in one place.

Cons

It runs on only a few platforms, specifically Android, iOS, and Blackberry and in my opinion it needs to be available on every platform that is out there.
SA drawback I have noticed is that if you swap phones you have to blitz the entire app and go back and sync up all the accounts again which can be very frustrating for new users.
It can also be risky ( for some ) having all all your data centralized in one place.

Likelihood to Recommend

For me, it is important to have all of my data centralized and it works well with my Anti Virus to have it that way. If you just have one or two passcodes that you are trying to protect I would not recommend the Google Authenticator. In my opinion, this is for individuals who need to store multiple passcodes for multiple reasons.

Gregory Palenschat

Product Consultant in Sales at North Star Surfaces, LLC. (11-50 employees)

Vetted Review

8 years of experience

View profile

Google Authenticator for Secure infrastructure

Rating: 10 out of 10

Incentivized

June 22, 2021

Use Cases and Deployment Scope

We are using Google Authenticator for adding a layer of security in the existing environment. We have configured Google Authenticator with network devices & mobile device management to access the data securely over remote network. We are using Google Authenticator across all the departments. We are also using it to integrate with our secure web-app login.

Pros

Easy to integrate
Time Sync options is easy
Third-party tools integrations

Cons

Need to build library for third party tools integrations

Likelihood to Recommend

Google Authenticator is recommended for everyone as it provides additional security to the infrastructure & also it is easy to integrate with third party tools. Also it is cost effective & easy to manage with app functions also.

Pretty Varughese

IT Executive in Information Technology at MattsenKumar LLC (501-1000 employees)

Vetted Review

2 years of experience

View profile

Make your infrastructure and application more secure

Rating: 10 out of 10

Incentivized

June 9, 2021

Use Cases and Deployment Scope

Google Authenticator is software that provides us two-factor authentication. You can use this with the website, cloud-based application, any application, network devices, etc. With the help of this, you can change single login to multi-factor login. I am working in an organization where I use this software for our websites and network device authentication.

Pros

One-time password
More secure
Time-based password generation
QR code
Easy to connect with any third-party application

Cons

Lots of times stuck during work
Code mismatch due to time sync issue

Likelihood to Recommend

I always recommend Google Authenticator to any organization where they using singe sign in for login. With the help of this, you can make your infrastructure and application more secure. No one can access your devices or applications with this one-time password.

Pardeep Sharma

VP- Technology in Information Technology at Gurjartech pvt ltd (1-10 employees)

Vetted Review

2 years of experience

Google Authenticator for Easy integration of MFA

Rating: 10 out of 10

Incentivized

June 1, 2021

Use Cases and Deployment Scope

We are using Google Authenticator for Two Factor Authentication for our application as well as cloud services. We have integrated it with Network Devices for Two layers of security. We have also configured it for our AWS user logins for MFA. After using Google Authenticator it helps us to protect our network as well as our resources.

Pros

Multi Factor Authentication
Easy to Configure via QR Code
The Session timeout after code generate is good for security measures
We can add multiple accounts with a single application

Cons

We face sync issues sometimes
Browser plugin crash most of the times

Likelihood to Recommend

Google Authenticator is easy to configure & Manage in easy to large infrastructure as well. You can easily integrate it with third-party software for 2FA. Adding an additional layer of security always helps. Also, it helps us to integrate into the Mobile Device management solution of our organization.

Vinit Sharma

Network Administrator in Information Technology at Infosys (10,001+ employees)

Vetted Review

2 years of experience

View profile

Loading Reviews List....