Google Authenticator Reviews & Insights

Score8.1 out of 10

270 Reviews and Ratings

Community insights

TrustRadius Insights for Google Authenticator are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Interface: Reviewers have consistently praised the app for its simple and straightforward user interface, making navigation easy for all users. The intuitive design allows users to quickly access their accounts and manage security settings without confusion.

Mobile Capability: Reviewers appreciate Google Authenticator's mobile capabilities. The ability to authenticate remotely allows for greater flexibility in working environments.

Efficient Backup and Integration: The ease of generating new accounts, coupled with the app's seamless integration with third-party tools, has been highlighted by several reviewers as a significant advantage. Users find it convenient to back up their data securely while utilizing various platforms effortlessly.

Google Authenticator Reviews

2 Reviews

Small Businesses (1-50 employees)

Videos

Excellent 2-step

Rating: 9 out of 10

Incentivized

June 13, 2019

Use Cases and Deployment Scope

Google Authenticator is used as a 2-step verification method for all account authentications with various software services that support its use. There are numerous forms of 2-step verification and so the entire organization is not making use of this particular method. It, along with the other methods, provides an added layer of security that is necessary within an enterprise as a security best practice.

Pros

2-step verification
Convenience as an app

Cons

None. It works really well and does its job.

Likelihood to Recommend

Google Authenticator is well suited as a method for 2-step verification for authentication requests to various software systems. It is more convenient to use than a hardware security key (FIDO) since it is just an app installed on your mobile phone rather than a separate piece of hardware. With that said, it is not as secure as a hardware key.

Verified User

C-Level Executive in Information Technology (Computer Software company, 11-50 employees)

Vetted Review

2 years of experience

2FA with Google Authenticator Keeps Things Secure

Rating: 9 out of 10

Incentivized

January 16, 2019

Use Cases and Deployment Scope

Google Authenticator is used for 2FA (2-factor authentication). Google Authenticator displays a frequently-refreshing sequence of numbers that one inputs into the login interface on Gmail to gain access to one's account. It is used across the entire organization and integrates with the Google suite of services/products to keep access secure and limited to organization members. It provides a more reliable form of 2FA than SMS messaging (texts) or phone-call verifications.

Pros

Well-supported on mobile devices (Android, iPhone) with reliable app stability.
Integrates readily with Gmail and Google Suite.
Adds a complementary, supplementary layer of security to access (beyond password input).
Can be readily implemented to add 2FA for personal Google accounts.

Cons

Setup can be cumbersome for people without experience using 2FA methods.
Unable to access authenticator app if you don't have your mobile device available.

Likelihood to Recommend

Some kind of 2FA is almost always appropriate, but the specific instance may be more or less suited depending on particular security requirements. For instance, working with medical/health information may necessitate a far more stringent security process using other, industry-specific tools (including hardware authenticators). 2FA relies on two factors, rather than 2 inputs (like security questions), and therefore adds an additional layer of security over conventional passwords. 2FA may be overkill for personal accounts.

Leah Jakaitis

Senior Data Analyst in Marketing at Tulco Labs (Marketing and Advertising, 11-50 employees)

Vetted Review

2 years of experience

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Video reviews

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