Something that everyone in the organisation can benefit from
Rating: 10 out of 10
IncentivizedUse Cases and Deployment Scope
Various departments use Google Analytics 360 to track user behaviour on the website and the apps. Marketing uses it to track campaign performance and conversion issues. Buying team uses it to understand what type of products are users searching for, looking at, adding to the cart and finally purchasing. Tech team uses it to evaluate UX related dimensions as well as tech related issues that users could be facing.
Pros
- Cross-device tracking of users.
- Creating complex reports and simple attribution models.
- Measuring UX parameters.
Cons
- The reporting tool needs to be improved - It takes too much time to load results (1-2 mins).
- Data sampling can cause issues while tracking small set of data.
Likelihood to Recommend
Google Analytics 360 is great for tracking large amounts of data and drawing conclusions from it. As compared to the other analytic tools, it is easy to use and being a part of the Google Suite, you can easily share data with the other google platforms (Ads, Optimise, Data studio, Big Query, etc.).
The attribution model tool and user behaviour tracking for the app can be improved. With the ongoing challenges from browsers and GDPR opt-ins, you can only see around 90% of the actual data.
The attribution model tool and user behaviour tracking for the app can be improved. With the ongoing challenges from browsers and GDPR opt-ins, you can only see around 90% of the actual data.