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Goodworld

Score9 out of 10

12 Reviews and Ratings

What is Goodworld?

Goodworld is a social impact platform for companies and nonprofits.


Users can launch, manage, and measure CSR and ESG programs with tools for purpose-driven business.


The Goodworld social impact platform engages employees and customers with the causes they care about. Through donations, volunteering and impact rewards, people can take action on social justice, climate change, education, mental health and other important issues in support of over 1.7 million vetted nonprofits. Goodworld's customer support approach is data driven, aiming to multiply impact with every dollar given.


Goodworld is a provider of CSR and Social Impact software, boasting a secure (PCI level 4 compliant) platform.

Goodworld’s solutions:

  • Employee engagement and retention

  • Customer engagement

  • Rewards and loyalty

  • Rapid response

  • Impact reporting

Media

Create a company profile that highlights the causes you care about.
Track your company's overall impact as well as analyze specific giving metrics.
Track and manage individual campaigns. Users can track information such as which employees donated, how much they donated, the organizations they donated to, company participation rates, and progress towards your goal.
Log onto your portal to find a home page that gives you an overview of your campaigns, personal statistics, and company activity.
Search for non-profits and campaigns based on the causes you care about.

1 / 5

Very pleased with Goodworld!

Use Cases and Deployment Scope

As a non-profit, we have several events throughout the year. We use Goodworld, Cheerful giving site to build our fundraising events and fundraiser profiles as it's very customizable and easy to use. The customer service is great, and they are very quick to respond to us with questions or help. Also, they are open to suggestions and are making changes/upgrades for an even better experience.

Pros

  • Support
  • Customer Service
  • Walking through problems

Cons

  • Maybe just a few options to customize some of the forms.
  • Individualized reporting.
  • We have the same events year after year, and it might be nice for repeat donors/fundraisers not to have to create a new profile each year.

Most Important Features

  • Ease of use
  • Responsiveness
  • Value

Return on Investment

  • It's allowed us to have several fundraising events going on at the same time without confusion.
  • We use it for multiple fundraising events. It allows the individual fundraisers their own platform, combined with the overall event. It shows event totals along with the individual totals.

Alternatives Considered

Goodworld

Other Software Used

Salesforce CMS

Goodworld makes online giving a snap!

Use Cases and Deployment Scope

The Hollywood Police Activities League uses Goodworld for our online giving and events software platform. We started using it last year, and have been pleased with it's user friendly landing page and campaign set ups. It's has definitely helped us streamline our online donation processing and overall online giving has increased. Additionally, we use the Events section for registration of participant and donor events which has gone very well so far. While I'm hoping they can add a couple options I understand are in the works for tailoring some of their pages, we are definitely happy with our transition to using the platform. Previously we were using several different online and point of purchase programs, with information being captured different ways, varying service charges and tracking gifts was messy. By settling under one platform - Goodworld - this also makes importing data into our CRM much more effective.

Pros

  • Ease of creating a branded landing page, Day 1 we were able to set up our main donation page on our website, that looked great, was easy to copy links, and with the page or event set up, it's easy to edit and update.
  • Donor list exports, easy to filter and download
  • Payment - Gift notifications are prompt

Cons

  • I'd like to see the functionality for tweaking event/ticket purchases to allow for a discount code or VIP code. That will allow us more flexibility with our event pages without having to do as much back end additions
  • For Campaigns, I'd like to see the option for Dollars raised without having to include the overall $ Goal. I'd also like to have a few other options for editing donations.
  • As the platform expands, it would be great to have a few more options for event pages to allow for a multiple logos that can have links, to showcase our sponsors better. This may already work, but I'm trying to figure it out better.

Most Important Features

  • Easy setup and flexibility for branded landing pages and campaigns
  • Easy download of donations and contact reports
  • Low cost for the platform making it easy to start for small nonprofits

Return on Investment

  • Using Goodworld, we implemented our first monthly giving campaign and it's going very well. It also helps us keep track and stay engaged with our dedicated donors.
  • We started using Goodworld in December 2021, and have raised over $32K in online donations 4 months with no problems in processing, no calls with issues. We love the ease of use, and confidence that the information is secure.
  • We are planning to kick off a Spare Change campaign soon love the idea of this option

Alternatives Considered

PayPal Payments Pro, OneCause and Blackbaud CRM

Other Software Used

Adobe Acrobat Reader DC, QuickBooks Desktop Premier, LeagueApps, OneCause, RemotePC

Powerful platform with top-notch customer experience

Use Cases and Deployment Scope

CHC: Creating Healthier Communities curates customized employee engagement opportunities for companies nationwide using Goodworld software. Our goal is to connect companies to the community year-round aligning with CSR and ESG priorities identified by each business. The Goodworld platform enables us to host activations ranging from payroll giving, one-time and reoccurring credit card donations, virtual events, volunteerism, and cause learning opportunities. We currently work with approximately 45 companies or local municipalities to host their workplace giving programs soliciting more than 70,000 U.S. employees to raise nearly $2.4 million in support of our high-impact nonprofit partners. Our success in meeting client needs can be attributed to Goodworld's platform adaptability and modern, user-friendly experience.

Pros

  • Dives deep into perfecting user-experience
  • Incorporates industry best practices and top-notch trends to encourage increased engagement and giving
  • Builds synergy with clients to achieve big picture goals while pinpointing areas of improvement within the smaller details
  • Remains focused on being a force for good

Cons

  • Incorporating more extensive virtual wallet and payment options
  • Expanding silent auction technology features

Most Important Features

  • Payroll giving allows employees to donate a little with every paycheck to maximize impact year over year
  • Page customization opportunities to enhance company brand and messaging
  • Ability to toggle on and off most features to meet relationship needs

Return on Investment

  • Through partnering with Goodworld we have been able to steward nearly $2.4 million to nonprofit organizations nationwide in the past 18 months
  • We have leveraged the Goodworld platform to significantly improve our response time to partner requests and social issues or natural disasters like giving to support Ukraine
  • The platform allows us to overlay strategy with technology for greater community impact with at least 45 companies every year

Alternatives Considered

StratusLIVE, Donorbox and Andar/360

Other Software Used

Donorbox, StratusLIVE

Highly recommend using the Goodworld Platform!

Use Cases and Deployment Scope

We use the platform primarily for peer-to-peer fundraising, alongside

statewide campaign efforts, virtual food drives, etc. This platform has helped

us expand our donor base and increase community awareness about food insecurity

in our state.

Pros

  • Peer-to-peer Fundraising
  • Customer Service
  • Virtual Food Drive Options
  • Statewide Fundraising Competitions

Cons

  • I don’t really have any dislikes. The only time I have trouble with something is creating the appropriate graphics that work across all devices, especially mobile devices. It can be a bit cumbersome.

Most Important Features

  • User friendly from both front and back facing sides
  • Reporting
  • Customer Service

Return on Investment

  • Our organization has increased our peer-to-peer fundraising efforts due to the simplicity of this platform. We have been able to offer giving pages for a variety of needs from something as large as statewide campaigns to birthday fundraisers.

Other Software Used

GivePulse, Blackbaud Raiser's Edge NXT, Smartsheet

Excellent for Online Auctions!

Use Cases and Deployment Scope

We use Goodworld for our online auction and most recently started using the peer-to-peer option. We had great success with our online auction. Tracking, donations, and receipts were easy to work with. Richie provided quick support when we initially started. So far we are very happy with the product

Pros

  • uploading
  • tracking
  • automated receipts
  • collecting data

Cons

  • allow uploaded photos to expand the screen area better

Most Important Features

  • tracking
  • collecting data
  • receipts

Return on Investment

  • Online auction expectation was 10K our ROI was close to 20K