Easy to use: Reviewers consistently mention that the Good Egg software is easy to navigate and has an intuitive portal. Users have praised the clean main desktop that's not cluttered with unnecessary information. Many reviewers found the system self-explanatory and intuitive, making it effortless for them to input information, check status, and read results.

Quick turnaround time: The quick scheduling and timely reporting of the software were highly praised by reviewers. Several users appreciated the real-time information provided by Good Egg, which allowed them to check on the status of candidates at all of their plants and run reports to answer upper management's questions with data. Quick turnaround times for background checks were also mentioned frequently in reviews.

Great customer service: Users had high praise for Good Egg’s customer service team. Emails were often returned within minutes and calls picked up quickly, providing excellent response times. Reviewers appreciated the helpfulness and professionalism of personnel at Good Egg from salesperson to executive to Customer Success Manager, many describing it as top-notch support throughout implementation even after nine months of use.