GoDaddy Reviews & Insights

Score8.9 out of 10

191 Reviews and Ratings

Community insights

TrustRadius Insights for GoDaddy are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

User-Friendly Platform: Many users have found GoDaddy's platform to be user-friendly and intuitive, catering to users with varying levels of technical expertise. This positive sentiment is shared by a significant number of reviewers who appreciate the ease of searching for available domains and the convenience of having all their online needs in one place.

Responsive Customer Support: Users highly appreciate GoDaddy's customer support, with many mentioning that it is great and responsive. Reviewers have praised the knowledgeable staff who provide helpful guidance and support. This positive feedback highlights the importance of reliable customer service in ensuring a smooth experience for GoDaddy users.

Competitive Pricing Options: A common positive aspect mentioned by users is GoDaddy's competitive pricing options. Many reviewers consider their prices to be affordable, making it an attractive choice for individuals or businesses looking for domain registration, hosting, and other online services. The availability of $0.99 .com domains is specifically highlighted as a favorable aspect by some users.

Reviews

59 Reviews

GoDaddy review

Rating: 8 out of 10

April 18, 2025

Use Cases and Deployment Scope

At ThinkTank Media, we use GoDaddy for domain registration, DNS management, and SSL certificates. It helps us quickly set up and manage domains for both our agency and clients, ensuring a secure and professional online presence. GoDaddy solves problems like managing multiple domains, speeding up client onboarding, and providing reliable website security.

Pros

Domain
Hosting management
Website building

Cons

Like website development platform is not that much need some specifications in it.

Likelihood to Recommend

The offers and website development platform they can work on.

Verified User

Executive in Social Media (201-500 employees)

Vetted Review

3 years of experience

GoDaddy is the best, safest and most secure!

Rating: 10 out of 10

Incentivized

June 18, 2024

Use Cases and Deployment Scope

We use GoDaddy to register all of our domains and we use it for webhosting, office365, emails and DNS hosting. We do it to help people save the most money because GoDaddy is the best. We have many domains we hold for people and we register their email addresses with their domains.

Pros

Domain Registration
Web Hosting
Web Building
DNS Hosting

Cons

Need better templates for web building
Stop changing the layout on the pages
Offer cryptocurrency payments

Likelihood to Recommend

GoDaddy is safe and secure. They are reputable. They won't get scammed. Their pricing is very competitive. Their marketing emails can be a little too much at times. But they are the number one player in the web space. They make it easy to have a domain and register emails with that domain all under one roof.

Stephen Sauchelli

Owner in Information Technology at Ultimate Computer Services (1-10 employees)

Vetted Review

Reseller

20 years of experience

GoDaddy Is The Standard

Rating: 10 out of 10

Incentivized

June 11, 2024

Use Cases and Deployment Scope

GoDaddy helped us secure a domain for our website. Without a website, our business is not findable and loses all credibility. As a non-profit/church, our website is visited by visitors before they visit in-person. GoDaddy's domain service is essential in that for us.

Pros

Securing a domain
Makes it easy to find available domains
Dashboard and account features are easy to understand

Cons

Partnering with a website building platform, like squarespace, so that you can buy the domain & build the site within the same platform.

Likelihood to Recommend

I wouldn't trust any other website to purchases domains. I have bought domains from GoDaddy for 10+ years. And I have had the same, quality experience every time.

Josh Edney

Executive Pastor in Corporate at Bridge Church (1-10 employees)

Vetted Review

11 years of experience

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GoDaddy - a quick review on website hosting and managing

Rating: 7 out of 10

Incentivized

June 10, 2024

Use Cases and Deployment Scope

We use GoDaddy to host our website and manage our domains. Since this is a one-stop-shop, it makes it easy to manage and handle our domains and DNS entries.

Pros

Domain Searching
Domain Registration
Hosting of domains
Customer Service (after sales)

Cons

Ease of merging accounts
explanation of services billed - some line items are unclear of what they are and when you try to research it, there is nothing explaining what the reoccurring charge is. Have to contact customer service to get the explanation.

Likelihood to Recommend

While the customer service is great once you get them on the phone, in my opinion, this is a company that is out to make as much money as possible. So, in my experience, they will add on items or try to upsell at ever given opportunity. So unless you know what you are getting into or ask the right questions, you might get hit with charges you weren't expecting.

Kyle Bergeron

IT Manager in Information Technology at Sciperio, Inc. (11-50 employees)

Vetted Review

2 years of experience

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Godaddy is the best web service provider there is

Rating: 8 out of 10

July 14, 2023

Use Cases and Deployment Scope

I have bought domain names and hosting services from Godaddy . They make it easy for me to buy a domain in minutes without any hassle. Their webs servers never go on a downtime which is the best thing . Also they have many offers running at the same time which is always helpful.

Pros

Domain name purchase
Hosting purchase
website builder

Cons

The prices can be better
Constant phone calls is annoying too

Likelihood to Recommend

I have a marketing agency and i need to buy many domain names and hostings for clients and i always recommend Godaddy services as they are quick and they never go down . My clients love the how their website never goes down and speed is always good.

Their backend is a bit confusing sometimes for a new user, it takes time getting used to it .

Manmeet Singh..

Brand Manager in Marketing at www.codenamedigital.com (201-500 employees)

Vetted Review

8 years of experience

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GoDaddy user for the last 15 years

Rating: 7 out of 10

Incentivized

April 8, 2022

Use Cases and Deployment Scope

I use GoDaddy for the last 15 years for domain names. I also used GoDaddy in the past for dedicated hosting services for a few years. Since them I moved to SoftLayer for dedicated hosting services but I am still using Godaddy for domain names and email services. So far the experience is great.

Pros

hosting domain names
hosting domain email services
basic webhosting services

Cons

The interface for domain DNS services is old and not convenient.
The interface for hosting donain email services is old and not convenient.
Relatively high price for domain renewals/purchases.

Likelihood to Recommend

GoDaddy is well suited for domain names and DNS configuration hosting. It is good for domain email services hosting and provide good quality basic website hosting services. If you're looking into more advanced website hosting services - you may look into its competitors with dedicated or VPS or cloud hosting expertise.

Anatoly Lubarsky

Founder and lead developer in Research & Development at x2line (1-10 employees)

Vetted Review

15 years of experience

Good Value for the Money

Rating: 8 out of 10

Incentivized

April 4, 2022

Use Cases and Deployment Scope

We use GoDaddy to host our website. Since the website is a necessary part of any small business today-- especially a print newspaper, we rely on GoDaddy and its services. The process keeps our site online for general use and includes a custom template we created ourselves. We took the Blogger platform and were able to continue hosting our custom URL thanks to GoDaddy.

Pros

Hosting at inexpensive rates.
Reliability.
Integration with existing platforms.

Cons

http to https conversion.
Simply conversion a bit.

Likelihood to Recommend

Good for transferring over an existing site. Truth be told, I haven't used it for building a brand new site-- I know that this is a fairly common thing but I just never needed it. For what I've used it for, it has worked well. For a small business with anyone with a little bit of technical skill, it's surprisingly good.

Verified User

Administrator in Marketing (1-10 employees)

Vetted Review

10 years of experience

Great customer service. Highly recommend!

Rating: 8 out of 10

Incentivized

March 31, 2022

Use Cases and Deployment Scope

We used the service for Affordable Hosting services for our website. It was very good customer service when we used it. They always replied straight away and were very cordial and helpful and knowledgeable and helpful. It made the use easy and understandable for us all when making host updates and changes and modifications.

Pros

Hosting
Customer service
Affordabiliy
Guidance
Support

Cons

Keep low fees after initial promotions.
Offer discounts to current subscribers.
Offer free web hosting change.
Update website automatically when new services available.

Likelihood to Recommend

Very helpful, supportive, and full of kindness when making website hosting changes. Everyone I spoke with was kind and knew the materials well. Fast follow-up and good product offering. When I called to begin using the service they were helpful and switched it over for me at no fee which was great. I was so happy with what they did and grateful for them.

Verified User

C-Level Executive in Marketing (1-10 employees)

Vetted Review

3 years of experience

Website Hosting, Building, and Maintaining

Rating: 10 out of 10

Incentivized

March 31, 2022

Use Cases and Deployment Scope

I use GoDaddy for managing 3 websites at this time, and I am looking to add more as well. I really like their website builder. I would say the only issue is limited design for videos (i.e. making a video the header on a page to auto-play). Overall, I am happy with the functionality, price, and user-friendly layout.

Pros

Website Designs.
Email Hosting.
Tracking Contact Us Forms.

Cons

Video.
Adjusting single font boxes.
Adjusting picture sizes.
Social media post and email campaign scheduling.

Likelihood to Recommend

Blogs, online stores, and business pages are great. If logging in for access, a more robust system may need to be purchased. I have created a website for a tattoo shop, metal storage container provider, and custom concrete contractor. I plan to create a non-profit website and a property management website as well.

Joshua Day

Internet Marketing Manager in Marketing at Mobile Box (1-10 employees)

Vetted Review

2 years of experience

View profile

GoDaddy is the One-Stop Shop

Rating: 9 out of 10

Incentivized

March 31, 2022

Use Cases and Deployment Scope

We use GoDaddy to design, host, and maintain our two podcast websites. The quality of the sites gives our shows that added credibility that all podcasts strive to earn.

Pros

Website templates look great.
Website easy to update.
Easy to share new posts.

Cons

Sometimes the sites get a little glitchy.
I wish they offered a way to embed Amazon Associates code into blog posts.
I wish the layouts were easier to navigate. After more than 100 entries, it's laborious to scroll.

Likelihood to Recommend

If you are looking for a plug-and-play site that is generally easy to use, with some great looks and more, this is the place! I am proud of my podcast websites on GoDaddy.

Alex Greenwood

Principal and Owner in Professional Services at AGPR/AlexanderG Public Relations, LLC (1-10 employees)

Vetted Review

7 years of experience

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