Gmelius Professional, Scientific, and Technical Services Reviews & Insights

Score10 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Gmelius are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simplified Reporting: The interface of the reporting feature has been praised by multiple users, with some stating that it is simple and easy to navigate. This positive feedback indicates that the platform offers a user-friendly system for generating reports.

Efficient Email Management: Users have appreciated the convenience of creating templates and sequences within the platform, making it easier for them to send out emails. This functionality has been mentioned by several reviewers, highlighting its importance in streamlining email communication processes.

Effective Organization and Automation: The shared inbox organization provided by the platform has been positively acknowledged by users. They have found it effective in managing and categorizing incoming emails efficiently. Additionally, the email automation capabilities have been praised as they streamline email tasks for users, according to reviewers' comments.

Gmelius Reviews

3 Reviews

Professional, Scientific, and Technical ServicesLaw Practice1Marketing & Advertising1Public Relations & Communications1

Gmelius - Productivity in your GMail

Rating: 10 out of 10

Incentivized

August 4, 2022

Use Cases and Deployment Scope

Gmelius is an amazing productivity tool for GMail - we use it for email templates, tracking email opens and responses, scheduling emails and campaigns, scheduling appointments with it's calendar feature and more. One favourite use case is to setup templates for common replies to inquiries - these templates can be customized to include the recipients name and other relevant information.

Pros

Templated Emails
Appointment settings
Campaigns and sequences
Tracking opens

Cons

Some of the design elements could be improved
Formatting of email templates is shaky - defaults not saved

Likelihood to Recommend

Templates, to save time - commonly repeated emails are setup as templates, that can be customized to include the recipients (and others cc-ed) names, emails and other relevant information. Even where personalized messages are more appropriate, templates can be used to set a common start point structure for that email. We also use Gmelius for scheduling and campaigns.

Jürgen Strauss

Founder, Chief Innovator, Podcasting and Marketing Strategist at Innovabiz Pty Ltd (Marketing & Advertising, 1-10 employees)

Vetted Review

5 years of experience

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Perfect for Saving Time and Email Templates

Rating: 8 out of 10

Incentivized

October 7, 2021

Use Cases and Deployment Scope

Gmelius has been a lifesaver for my business for one big reason: templates. We have created a lot of templates for every email you can imagine that a client would need to see. Instead of the team repeatedly writing things out, they click the template and just type in the name. There are other features that I'm interested in trying out, too, but I haven't had the chance to yet. One of those features is the shared inbox feature, so my team and I can see what emails are coming in and out of the system and assign urgency depending on the sender. So far, Gmelius has been awesome in the 3 years I have used it, and I plan to keep implementing it to help my business grow.

Pros

Templates.
Sync with Gmail.
Read Receipts.

Cons

Easier access to dashboard.
Ability to edit email names more if a person's name doesn't match up with their Gmail account.

Likelihood to Recommend

Gmelius is perfectly suited for making templates for emails to go out to clients. You can easily share the templates with your team, too, so that everyone has access to them. Gmelius also does a great job of tracking emails so you can confirm the information was received by clients. It is not great to send emails out directly from the mobile app or Gmelius itself, but as a plugin it's perfect.

Verified User

Executive in Legal (Law Practice company, 1-10 employees)

Vetted Review

3 years of experience

Gmelius has potential, but feature & usability issues not worth it

Rating: 5 out of 10

Incentivized

September 28, 2021

Use Cases and Deployment Scope

We used Gmelius company-wide (as a small agency with only about 5-7 employees). As a PR agency, we needed a way to easily track who had been pitched for which clients, so we mainly used Gmelius for the labeling and inbox sharing features. Initially, we also used the campaign features to send email blasts, but Gmelius changed the services it offered for our level of membership, so unfortunately we lost access to that.

Pros

Tracking email opens
Email blast tool
Persistent customer service

Cons

Inbox sharing/labelling features
usability - could be more user friendly
Changing services/tools offered without warning

Likelihood to Recommend

Gmelius has a lot of potential for businesses that need easy ways to share emails, labels, or inboxes. It is also good for those who send out press releases or other high-volume emails. Lastly, it's helpful for email tracking needs, such as pitching media and knowing whether to follow up based on if/when your emails were opened.

Adrienne Cooley

Content and PR Specialist in Marketing at HAPPY PR (Public Relations & Communications, 1-10 employees)

Vetted Review

1 year of experience

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