Gmelius Reviews & Insights

Score10 out of 10

7 Reviews and Ratings

Community insights

TrustRadius Insights for Gmelius are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Simplified Reporting: The interface of the reporting feature has been praised by multiple users, with some stating that it is simple and easy to navigate. This positive feedback indicates that the platform offers a user-friendly system for generating reports.

Efficient Email Management: Users have appreciated the convenience of creating templates and sequences within the platform, making it easier for them to send out emails. This functionality has been mentioned by several reviewers, highlighting its importance in streamlining email communication processes.

Effective Organization and Automation: The shared inbox organization provided by the platform has been positively acknowledged by users. They have found it effective in managing and categorizing incoming emails efficiently. Additionally, the email automation capabilities have been praised as they streamline email tasks for users, according to reviewers' comments.

Gmelius Reviews

2 Reviews

Mid-sized Companies (51-1,000 employees)

Gmelius is my employee of the year...every year.

Rating: 10 out of 10

Incentivized

January 9, 2022

Use Cases and Deployment Scope

Gmelius is my 5-star sales tool for email management. I do all of my lead generation campaigns out of it. I love how easy it is to do in general but really love the sequences. It also keeps track of my "unsubscribes" to ensure that I don't send an email accidentally. The reporting is maybe my favorite. I love that not only can I see how many times they've opened it, but any connected email action from it. Gmelius also helps me stay on top of my follow-ups for potential clients. I can schedule and sequence all of my "blanket" follow-ups in one quick upload (after creating my follow-up sequence, of course) and stay focused on getting leads converted and closing business. It's working when I am sleeping, making dinner, talking to clients, sleeping, etc., and is so great that I am 100% confident everything is getting done. I highly recommend Gmelius (already brought a few of my co-workers to the G-Side) and will continue to use it!

Pros

Reporting.
Ease of creation (templates, sequences, etc.)
Managing unsubscribes.

Cons

POLING !!!!! Please!
Using images/videos in emails (or maybe I'm not doing it right).
I wish the dashboard was easier to navigate -- can be quite confusing/frustrating.

Likelihood to Recommend

Lead generation for nearly any kind of business. I can't even explain how easy it is to set everything up. I also love that I can send test emails to myself. Sequencing and Scheduling out follow-ups help me stay on top of potential sales, especially smaller sales that aren't always on my radar 24/7. Sending post-sale information on a regular basis. Basically, Gmelius works for the entire sales cycle, pre to post.

Jessica Lollino

Senior Sales Representative in Sales at FlatWorld Publishing (Publishing, 51-200 employees)

Vetted Review

2 years of experience

Support Team Shared Inbox Success

Rating: 10 out of 10

Incentivized

September 30, 2021

Use Cases and Deployment Scope

We are using Gmelius on several small teams that each access their own shared email address. The Support Team uses one shared inbox that is set up as a ticketing system for instructor and program requests and needs. The media team uses the Trello integration and has the shared inbox set up as a ticketing system for media requests. The Accessibility team uses it to organize their inbox and track their projects. Multiple users are on each team and need to be in their shared inboxes simultaneously. Each team previously had to open separate windows to access their shared inbox and it was difficult to have multiple people logged in at the same time and label which email was for which person.

Pros

Shared Inbox Organization
Email Automation
Team Email Communication
Integrations
Support
Simple interface
Easy setup

Cons

Clarity on pricing options
Clarity on feature options between plans

Likelihood to Recommend

Well suited for multiple users sharing one inbox, multiple teams using shared inboxes, managers needing to track responses, users needing to automate emails to customers, users needing to automate and organize email workflow, templates used for auto-responses or seasonal messaging, marketing teams, sales teams, support teams. It is less important if a shared inbox is not present on the team and each employee has their own individual email, there is no need for tickets, there is no need to label or organize emails for other team members to see.

Sam Rainey

Online Course Technologist in Information Technology at Boise State (Higher Education, 51-200 employees)

Vetted Review

1 year of experience

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