TrustRadius Insights for Global Relay Archive are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Business Problems Solved
Users of Global Relay Archive have found that the software effectively addresses several key business problems. They appreciate how it helps them organize their daily activities and saves them valuable time. By automatically archiving all electronic client communication, the software ensures compliance with SEC and FINRA regulations, which is a crucial requirement for many businesses. Users find it particularly beneficial for meeting legal holds and facilitating FINRA communication review and archiving.
Furthermore, businesses with remote workers have found that Global Relay Archive provides an efficient way to communicate and collaborate. The software maximizes time and improves productivity compared to other content management systems. Users have experienced faster email loading and more efficient sorting and display of emails, making navigation easier.
Despite potentially being more costly, users agree that Global Relay Archive is worth the investment due to its time-saving and efficient features. It not only meets compliance requirements but also streamlines business operations, allowing users to focus on their core tasks rather than spending excessive time on manual email management.
Used for compliance this service has been called upon many times and delivered. Legal searches etc. conducted flawlessly.
Pros
legal searches
archive of all communications coming and going
extraction of data and delivery without users ever touching it
Cons
Pricing is a bit high for data extraction
Likelihood to Recommend
If you have a finance company and are bound by certain compliance rules then Global Relay is the gold standard. It does cost more than typical Exchange archival solutions so regular non-compliance organizations can look at other options. We have had multiple events that required the use of Global relay some simple some much more complicated. They came through every time.