TrustRadius: an HG Insights company

Glean

Score9.7 out of 10

6 Reviews and Ratings

What is Glean?

Glean is an AI-powered workplace search tool that supports search across all of a company's apps, centralizing company knowledge and helping employees to more quickly find what they need, with 100+ connectors.

Categories & Use Cases

Make your life easy with Glean!

Use Cases and Deployment Scope

Glean is integrated to our local search how we do it on Google. Similarly for internally investigating on any issue , we just Glean it . With the help of Glean , all the integrated tools in my organization whichever we use for problem resolving , Glean searches through all of them in one click and gives all the relevant information accumulated. It not only points to the correct info what we are looking but makes life easier because of which we need not have to search individual tool one by one. Glean is nothing but an internal Google

Pros

  • Glean searches through all of them in one click and gives all the relevant information accumulated
  • searches through all the integrated tools in the organization
  • it also helps to filter out info whichever needed

Cons

  • we can add more filters into Glean for granular level of search
  • we may can integrate google with Glean
  • not thinking of anything as it acts fabulously

Return on Investment

  • Easy and quick search
  • merger for all the tools
  • made life easier , can't work without Glean

Other Software Used

Slack, Greenhouse, Snowflake

Glean is a fantastic indexing tool. Would highly recommend.

Use Cases and Deployment Scope

We use Glean in our organization primarily for its indexing capabilities and the convenience it provides in finding information. The product is particularly useful in addressing certain business problems such as the need for faster and more accurate searches, as well as the need to organize vast amounts of data in a user-friendly manner. Overall, Glean has been a valuable tool for our organization in improving productivity and streamlining our information management processes.

Pros

  • Index Data
  • Connect Data Sources
  • Streamline Data Retrieval

Cons

  • The homescreen could use improvements so it's more useful

Return on Investment

  • It's made my day to day more efficient

Alternatives Considered

GoSearch

Other Software Used

Atlassian Confluence, Slack

Glean has been a game changer!

Use Cases and Deployment Scope

I use Glean in my every day routine. It enables me to quickly find internal resources, answers to questions, or customer content by simply searching in one place. Before Glean, we'd have to search for things individually across Confluence, Gdrive, Slack, Zendesk, etc. which was very time consuming and often did not produce results. Gleans search functionality is far superior to these and does it all at once.

Pros

  • Single search capability across all systems
  • High accuracy of search results
  • Saves you time in day to day work
  • Offers customization with the homepage and go links

Cons

  • Surfacing results that are often clicked on at the top of the search results (i.e. a recommended result)
  • Use AI to suggest question answers based on search results

Return on Investment

  • Glean has saved me approximately 5 hours/week in researching topics
  • Glean has saved me time with Go Links
  • Glean has made it easier to search company org chart

Other Software Used

Slack, Atlassian Confluence, Google Drive