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Fuze

Score5.8 out of 10

199 Reviews and Ratings

What is Fuze?

Fuze is a cloud-based unified communications platform that includes IP PBX voice service, video conferencing, and collaboration tools such as content sharing and instant messaging capabilities. It also integrates with a wide range of popular CTI, CRM, and click-to-call solutions.

Top Performing Features

  • Mobile app for iOS

    App for iPhone and iPad

    Category average: 7.8

  • Mobile app for Android

    Android app

    Category average: 7.8

  • Audio conferencing

    Audio conferencing credentials for all on the system.

    Category average: 8.5

Areas for Improvement

  • Hosted PBX

    Hosted telephony infrastructure obviated the need for local PBX hardware

    Category average: 7.9

  • Directory of employee names

    Voice directory of all employees for self-service dialing

    Category average: 8.3

  • User templates

    Create and apply batch configurations to multiple users at once

    Category average: 7.5