FRONTLINE Selling Reviews & Insights

Score9 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for FRONTLINE Selling are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Consistent Follow-up with Senior Level Contacts: Users appreciate Frontline's consistent follow-up with senior level contacts, as it helps them reach difficult-to-reach individuals. This practice saves users time and effort in uncovering potential prospects for their services.

Valuable MI Information: The detailed information on Meaningful Interactions and the helpful MI recaps provided by Frontline are highly regarded by users. They find this information valuable for understanding and improving their interactions with customers.

Effective Mock Calls during Training: Users praise the idea of mock calls during training offered by Frontline, as it helps them understand and apply the concepts effectively. They find that this approach is a great way to get into accounts.

Reviews

2 Reviews

Sales Enablement Made Easy.

Rating: 9 out of 10

September 28, 2022

Use Cases and Deployment Scope

The problems we used this software for include both cold call and email outreach and also for discovery calls…which they call Meaningful Interactions. Their scientific methods of booking and then converting meetings really work. Our conversation rate significantly went up the more we used this cadence and the emails they helped us develop.

Pros

Training
Integration
Customer service.

Cons

The way the software looks better in classic view vs. Lightening view.
Being able to easily see notes about the call afterwards.

Likelihood to Recommend

It is very well suited to any type of sales scenario. You can use it for the beginning of the sales cycle, from the first outreach to the mid-pipeline area. The method has been tested over all verticals. The only scenario where it wouldn’t work is if your company relies mostly on inbound leads.

Verified User

Employee in Sales (11-50 employees)

Vetted Review

2 years of experience

It works if you work it

Rating: 8 out of 10

Incentivized

July 15, 2021

Use Cases and Deployment Scope

We use it in our sales department. It helps us keep track of our contacts, companies, and interactions with the people we're calling. It reminds us every three business days to follow up with these people for a total of five rounds. We start by calling the CEOs, CFOs, COOs, etc. to hopefully get a call booked with them but at the very least to get referred by one of them to the appropriate contact.

Pros

Starting with the executives and working down rather than the opposite
The website is user friendly
Having our contacts pop up in our ticker every day as a reminder to call them
Having us add 10-12 new contacts a day to ensure our pipeline never runs dry

Cons

Maybe sprucing up the website a bit
Make new simulation recordings--it gets old listening to the same people's names every day

Likelihood to Recommend

The simulation is a great way to learn the process. I had zero knowledge of logistics when I first started and by using the simulator, I realized that I just needed to follow the process. My job wasn't to explain to people what we do on the phone call; my job is to actually book that phone call for my superiors to take.

Jenna Schmeltzer

Client Development Representative in Sales at Recon Logistics (11-50 employees)

Vetted Review

2 years of experience

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