Not Ready for Prime Time
Rating: 2 out of 10
IncentivizedUse Cases and Deployment Scope
My company implemented FoxDen in an effort to replace Skype for Business for video and audio conferencing. We use it both for one on one meetings as well as in our video conferencing room. FoxDen is implemented across our entire organization, spanning across several countries. Our remote workers (working from home) also use FoxDen. It's meant to enhance our collaboration and communication as well as allow us to see one another face-to-face for meetings even if we are not physically present.
Pros
- Easy to join meetings
- Audio is fairly reliable
- Moderately easy to host meetings
Cons
- Horrible video quality. It basically never worked, and we stopped using the video feature.
- Buggy behavior all the time. Dropped calls, loss of screen sharing, rendered unusable most of the time.
- Poor response by the vendor to issues. The answer was basically "we know it's unusable, and we're trying to figure that out. There's nothing we can do right now."
Likelihood to Recommend
FoxDen tended to work slightly better for very small video conferences. The audio was typically reliable, so it would be ok to use for audio conferencing. It is definitely not ready for prime time: it cannot handle very large conferences. It didn't seem ready to be used on mobile either. I also think it's better suited for a smaller company.
LD
Lisa Durant
Senior Technical Writer in Engineering at MicroPact (501-1000 employees)
Vetted Review
1 year of experience