GoSpotCheck by FORM

Score9.4 out of 10

4 Reviews and Ratings

Community insights

TrustRadius Insights for GoSpotCheck by FORM are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Users have found that the software significantly saves them time by allowing them to ask questions and complete tasks simultaneously. The user-friendly experience of the software enables easy navigation and communication with the entire team, facilitating collaboration on findings and adjustments to business programs. Additionally, the software allows users to generate comprehensive reports and visuals for better data analysis and reporting. With instant access to real-time data on inventory issues, display photos, and adherence to planograms, users can quickly understand real-time actions in the field without extensive report analysis. This not only saves time but also provides immediate identification of issues and the development of corrective actions. The software also solves the problem of cumbersome excel spreadsheets for photo review, saving time and frustration for sales teams and analysts alike. Furthermore, it helps businesses improve reporting capability for retail surveys, gather organized pictures for display execution, and track competitive products, promotions, and changes in retail stores. The software's ease of use, professional reporting capabilities, and excellent customer support have been highly appreciated by users.

Reviews

3 Reviews

GoSpotCheck delivers a Streamlined Approach for Front and Back End Data Collection! A Win - Win

Rating: 9 out of 10

Incentivized

October 12, 2018

Use Cases and Deployment Scope

We currently use GSC in 3 different sectors of our business but for similar use within those sectors. We build missions to employ tasks based at the retail level for our "boots on the ground" reps. These tasks allow for easier and more consistent communication to our reps across the country that may have different managers. The consistency in communicating these tasks allows for streamlined data that can be used at high levels for analysis internally and used externally with and for our clients.

Our previous software system used with our reps had some limitations that GSC has been able to bypass for us, especially on the back end data analysis.

Pros

GSC's picture quality and capabilities are amazing. This is what we really use this app for out in the field. Our clients want clean and clear pictures that they can get finer details like pricing and competitor information from tags on shelf in store. However having a picture that is of a larger set of the shelf is helpful for placement information as well. With GSC's software, the ability to keep the picture quality when accessing it from the web dashboard on the backend and then allowing to zoom in for the smaller details has been extremely helpful.
File management system - working with Emma, our representative, we came up with a way to best organize our missions in order to be able to access them in the future and not get bogged down by an overload of missions. This has been extremely helpful with having this set up from the get go. She really listened to what our needs were and helped us pinpoint the best method.
GSC Support has been phenomenal! We have only had a few glitches here and there when working with the software in the field but reps are able to call support and get help on the spot. They also offer great resources online to which we point our new reps to in order to get familiar with the GSC app and what it accomplishes. Also, when we come across a function or capability we want the app to be able to do for us but it is not currently functioning in that manner, Emma has worked with us diligently to try to find a way to "work around" it and still try to retrieve the data needed and/or put it on the INNOVATION list for the app builders to look and see if it's something that should be added in the future for use by all their clients.

Cons

Although coming up with a organization method when naming our missions from the get go was helpful. I wish there was a way to put the missions in folders once they are stopped or archived. This would help things to stay much cleaner as we keep building more and more missions.

Likelihood to Recommend

GoSpotCheck has been great when we want to collect data regarding price, number of items, yes or no responses and pictures, however it is not best used as a tool for audited large number or products. It is fairly easy to do this in the app but the data from the backend is a little bit of a nightmare! I'm hoping one day this can be looked into and provide a different way of collecting the multiple select question data to better suit audit data.

Shannon Adamsen

Coordinator in Sales at Alliance Sales & Marketing (201-500 employees)

Vetted Review

1 year of experience

View profile

Highly Recommend Go Spot Check!

Rating: 10 out of 10

Incentivized

October 11, 2018

Use Cases and Deployment Scope

GoSpotCheck was used to manage a field sales team to manage their retail store visits. It allowed visibility to how our products and our competition's products were merchandised, what promotions were occurring, anything special the team wanted to note. It also allowed us to collect data on what the store staff was saying about our products and the competition and what consumers were purchasing. From a management perspective, since GoSpotCheck is GPS based, it ensured my team was accountable to be where they said they would be that day - very helpful when managing a team remotely across the country. It was utilized by the sales team, but the findings were reported out monthly to sales, product and marketing teams.

Pros

Ease of designing and creating survey questions for field team to answer. It was so easy to edit, add or remove questions so that I could alter what I wanted to see in real time.
Ease of completing survey on mobile device. While it was important for the data to be collected, it needed to be done efficiently. The app was easy to use, navigate and made filling out the surveys quick.
Customer Service- whenever we had a question or an issue, customer service was there to solve the problem quickly and effectively. Typically an email was the best way to get a quick answer. Their service and sales teams would also help us build missions to ensure we are capturing the data we want to capture and were able to export it and read it the way we wanted.
Ease of the back end system, not just building missions as previously stated, but also reading and exporting the data and photos collected.

Cons

GSC seemed to have a lot of updates on the app. I highly recommend allowing GSC to automatically update when new versions are available to save frustration of functions not working when in the field.

Likelihood to Recommend

I would highly recommend anyone who is managing a field team to use this application to collect data and keep your team member accountable. Using this for brand ambassadors or similar roles to track time in store, items sold, merchandising displays, any photos required, etc is perfect. Aside from retail store visits and other field visits, I'm not certain I see the use for this program for an office based staff.

Erika Maddamma

Channel Manager in Sales at Britax Child Safety (201-500 employees)

Vetted Review

4 years of experience

View profile

Great Tool!

Rating: 9 out of 10

Incentivized

August 16, 2018

Use Cases and Deployment Scope

GoSpotCheck is being used to manage sales of lubricants to end customers. Ability to access real time sales data and map all the locations we sell to is key. Reports are also easily accessible. We can also set up customized missions for promotions and collect additional data. We can also see last purchase date and manage collections with this tool.

Pros

Ease of use and ability to customize missions
Ability to access real time info on sales
Ability to get reports on sales history

Cons

Updating reporting dashboard to see more info

Likelihood to Recommend

It has significantly helped with managing the sales reps to ensure all customers in the universe are being visited and selling more to current customers.

Verified User

Manager in Sales (201-500 employees)

Vetted Review

2 years of experience

Loading Reviews List....

GoSpotCheck delivers a Streamlined Approach for Front and Back End Data Collection! A Win - Win

Rating: 9 out of 10

Incentivized

October 12, 2018

Use Cases and Deployment Scope

Pros

GSC's picture quality and capabilities are amazing. This is what we really use this app for out in the field. Our clients want clean and clear pictures that they can get finer details like pricing and competitor information from tags on shelf in store. However having a picture that is of a larger set of the shelf is helpful for placement information as well. With GSC's software, the ability to keep the picture quality when accessing it from the web dashboard on the backend and then allowing to zoom in for the smaller details has been extremely helpful.
File management system - working with Emma, our representative, we came up with a way to best organize our missions in order to be able to access them in the future and not get bogged down by an overload of missions. This has been extremely helpful with having this set up from the get go. She really listened to what our needs were and helped us pinpoint the best method.
GSC Support has been phenomenal! We have only had a few glitches here and there when working with the software in the field but reps are able to call support and get help on the spot. They also offer great resources online to which we point our new reps to in order to get familiar with the GSC app and what it accomplishes. Also, when we come across a function or capability we want the app to be able to do for us but it is not currently functioning in that manner, Emma has worked with us diligently to try to find a way to "work around" it and still try to retrieve the data needed and/or put it on the INNOVATION list for the app builders to look and see if it's something that should be added in the future for use by all their clients.

Cons

Although coming up with a organization method when naming our missions from the get go was helpful. I wish there was a way to put the missions in folders once they are stopped or archived. This would help things to stay much cleaner as we keep building more and more missions.

Likelihood to Recommend

Shannon Adamsen

Coordinator in Sales at Alliance Sales & Marketing (201-500 employees)

Vetted Review

1 year of experience

View profile