TrustRadius Insights for Fluxx Grantmaker are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
User-Friendly Platform: Fluxx Grantmaker is praised by many users for its user-friendly platform that makes it easy to find funds and manage grant records. Several reviewers have mentioned that the system is intuitive and easy to navigate, even for staff members who are not tech-savvy. Additionally, some users appreciate the ability to customize different dashboards for different staff members and programs.
High Degree of Customization: Many reviewers have highlighted the high degree of customization offered by Fluxx Grantmaker. They mention that the system allows organizations to tailor it to their specific needs, with options to connect to third-party platforms through APIs and extensive customization of reporting, workflow, and data access. This flexibility empowers organizations to build and implement grant processes that align with their values and desired relationships with grantees and applicants.
Strong Customer Service and Support: The customer service and support provided by Fluxx Grantmaker have been positively mentioned by several users. They appreciate the strong customer service team's commitment in understanding each user's specific software instance. Some reviewers also value the company's leadership coming from the nonprofit sector as they understand the needs of their users. Additionally, users mention positive experiences with training programs, dedicated staff support, quick response times through a ticket system, regular updates included in monthly fees, learning opportunities at no additional cost except for conferences organized by Fluxx, and a collaborative user base eager to share best practices.
Fluxx represents a grant-making portal utilized by the majority of the organization's external grant funders. Fluxx allows institutions like mine to easily apply for grant funding from a variety of non-profit organizations. My institution consistently applies to funders who use Fluxx as their primary proposal submission, application, and report submission vehicle.
Pros
Consistent format across non-profit platforms
Easy to use, intuitive
Historical record-keeping
Profiles across institutions/organizations
Cons
Downloading legacy grants database information into Fluxx not always accurate
Generated emails from Fluxx
Text formatting ability limited
Likelihood to Recommend
Fluxx is well-suited for use by both small and large non-profits. Fluxx provides an intuitive interface and accurately houses grant proposal application data. Fluxx may be less useful at organizations where multiple funding layers exist, such as at community foundations which house multiple philanthropic funds. Fluxx has been an excellent product over the 10 years I have worked with it.
VU
Verified User
Director in Research & Development (201-500 employees)
We are a grant-making organization. We use Grantmaker to manage our grant records and processes. Our entire organization uses it, as do our applicant/grantee partners who apply for and receive grants. It is the system we use that enables the grant approval process as well as processes for payments, grant reports, and other grant-related records.
Pros
It's easy to find grant records and related information.
Excellent tool for managing and displaying processes.
Cons
Technical support is weak. Bugs that are submitted are often not fixed and not even followed-up on.
The technical documentation is extremely sparse.
Likelihood to Recommend
Grantmaker is well suited for managing grant-making processes and records. It's not a very good tool for CRM. We are currently working with an outside vendor to design a module that will integrate with Grantmaker to help with CRM.
We use Grantmaker to navigate local grants and garner funding for our non-profit's education programs. We do year-round music and arts education for youth and managing grants via Grantmaker makes it easy to quickly and effortlessly manage, double check, and submit the grants that are necessary for our non-profit to work towards our vision and mission.
Pros
Uploading completed elements of the grant
Easily and effortlessly edit before submission
Quickly submit and complete grant
Cons
Autofill of past information
Recommendations of other grants
Better word count amounts
Likelihood to Recommend
We use Grantmaker specifically for Metro Arts Commission's grants here in Nashville, Davidson County, TN. It's absolutely appropriate for managing and submitting grants and is actually much easier to use than the past submission software that we used for the grant. There are a lot of things to submit and manage so Grantmaker is well suited for this task.
Grantmaker is the primary business software solution for the Jessie Ball duPont Fund. It is used organization-wide by all employees, though usage differs by job function. This also functions as the main communication conduit for our grantees throughout the grantmaking process using the web portal and a variety of generated and automated communication (emails, e-letters, mailed letters, etc.).
The business problems it solves for the fund include: repository of all grant records, communication and working tool for our grantees, task and project management for staff, CRM for our contacts, knowledge management, paperless process and more.
Pros
Highly configurable for different use cases and easy to customize.
Instant insight into different job functions can be provided through the unique, customized filtered cards and dashboards for each user.
Frequent updates of new features that add more value to the product over time and create more efficiencies for staff and grantees.
Collaborative user base that is eager and willing to share best practices with lots of support from the vendor.
Friendly staff that is genuinely interested in the funding and nonprofit sectors and how they can make it easier for us to have the community impact we are all trying to achieve.
Cons
Support can be slow to respond to some submitted issues and Tier 1 support staff could be better at getting concrete answers about bugs or issues in the software.
With monthly releases, most of which have new features, the Q&A is sometimes not as good as it should be. Seems to be too much reliance on clients finding the issues and reporting them instead of Fluxx staff working to find those issues before release.
Some functions require Windows to configure, like the plugins to build documents and excel reports.
Coding knowledge is required for some advanced configuration.
Likelihood to Recommend
I will give the same advice I give everyone. For us the software is a 10 and a perfect fit, but every organization and culture is different. So, anyone looking for software solutions should be surveying their peers and doing demos for at least 3-5 different solutions. The Idealware "Consumers Guide to Grantmaking Systems" is a great place to start if you have not looked at it yet. Here is a link: <a title="Link: https://www.idealware.org/reports/consumers-guide-grants-management-systems/" href="https://www.idealware.org/reports/consumers-guide-grants-management-systems/">https://www.idealware.org/reports/consumers-guide-grants-management-systems/</a>
Be sure to also use your networks like the Technology Affinity Group for Foundations and Peak Grantmaking as well, they have loads of members and resources interested in helping you find the best tool for your organization.
I am a freelance grant writer for a non-profit organization. Since I work remotely, I desperately needed a platform to network with my team and to have all necessary info in one central platform. It is currently being used by me and I plan to onboard other members of the team shortly.
It helps me to <b>track grant deadlines, grant awards and keeps me on track with our grant goals.</b>
Pros
Grantmaker uses timelines and visuals effectively for tracking critical events in the grant life cycle.
I am able to assign important tasks to myself and my team and track progress.
I love the motivating visuals that clearly indicate whether grant goals are being met.
Cons
I would love to see either email or text notifications added to the platforms to remind of upcoming deadlines and tasks.
Sometimes the data that is pulled into the visuals is not accurate and is a bit glitchy.
Adding a real time commenting capability, like Slack, would help the team to stay in contact. This is especially important for remote grantwriters, like me.
Likelihood to Recommend
Before I started using Grantmaker, I was tracking grant details and deadlines on a spreadsheet. It was a mess. Now, I never miss a deadline and grants take less time to organize and submit because all of the info is in one place.
