TrustRadius: an HG Insights company

FlowMapp

Score8.8 out of 10

4 Reviews and Ratings

What is FlowMapp?

FlowMapp, headquartered in Moscow aims to enable users to design exceptional UX for beautiful products, websites, and apps with an online collaborative tools.

Categories & Use Cases

Substantial Project Planning Solution for Advanced Business Support.

Use Cases and Deployment Scope

FlowMapp is our excellent planning solution, which makes us develop a customer journey, and this supports the management of different projects in a company. Further, FlowMapp connects the marketing department, the communications section, and others, which brings collaboration, and proper mechanisms are designed to improve the operational efficiency in the company. More so, FlowMapp gives us the status report, regarding every project, the customer requirements, and the rationality that needs to be deployed or taken.

Pros

  • FlowMapp design has an importance glance and is very intuitive.
  • FlowMapp connects several departments for instance the marketing, communications, and that of planning.
  • The modelling of the customer journey is also supported by FlowMapp.

Cons

  • FlowMapp has no request form, which would significantly help a company.
  • FlowMapp requires a swift integration with other planning options like Google calendar.
  • More so, FlowMapp lacks the sharing of files feature to other players outside the company.

Return on Investment

  • The planning of projects saves on finances.
  • The coordination with the marketing department supports more sales and revenue collection.
  • Finally, FlowMapp supports collaboration, a form of communication with simplistic communications procedures.

Alternatives Considered

Asana and Nifty

Other Software Used

DataBank Managed Security, BSI Customer Suite, Boardwalk Communicator

Invaluable Tool for Marketing and Web Design

Use Cases and Deployment Scope

After weeks of trial and error, and many false starts with other user journey mapping software, FlowMapp was the tool that finally clicked for us. We use FlowMapp to create buyer personas and map out accompanying user journeys, and create sitemaps for our web design clients. Having all of these assets in one place is useful, as is the overall design of the user journey mapping aspect, especially.

Pros

  • Excellent customer journey mapping functionality
  • Great buyer persona templates
  • Easy-to-use sitemap function
  • Very user-friendly interface

Cons

  • Export feature is a little buggy
  • Limited assets in the user flow function
  • Only one sitemap per project
  • The "snap-to-grid" isn't always ideal

Return on Investment

  • Saves design time for creating appealing sitemaps and flows to present to clients
  • Helpful for presenting to clients with limited knowledge of user journey mapping

Other Software Used

SharpSpring from Constant Contact, PromoRepublic

The essential for product designer

Use Cases and Deployment Scope

As a UX/UI designer, I use FlowMapp for all my discoveries. When I have to design an interface, it helps me to structure the whole flow with the flowchart functionality and to know better the users by storing all my personas and creating user journeys. Thus, I can find pain points and design the best interface that will solve those pain points.

Pros

  • Flowchart are very easy to design
  • The template for user journey
  • User flows functionality
  • Adding content to site map

Cons

  • Icon library is limited
  • Link or group project that are related together
  • Have a user test part to gather all the ux process in the website

Return on Investment

  • Improve velocity of the product designer during the discovery process
  • Helps us to map the right flow that will help us to convert more users
  • Discover the pain points thanks to user journey to correct it

Alternatives Considered

Figma, Whimsical and Sketch

Other Software Used

Whimsical, Figma, Sketch

All-in-one design research!

Use Cases and Deployment Scope

At Pavone Marketing Group, Flowmapp is used as one of the preliminary UX Research tools. After gathering data for UX research, it is compiled and insights are used to form our UX assets. These are usually user flows, site maps, user personas, and customer journey maps. Flowmapp is a great tool for our business because it keeps all of our assets in one place. When presenting to clients, there's no difficulty finding a different window for each asset. Flowmapp makes it so easy with templates and a solid grid-based system to create these assets.

Pros

  • UX Research
  • User flow
  • User Persona
  • Sitemap
  • Organization

Cons

  • Expanded asset options.
  • Collaboration options.
  • Expanded library.

Return on Investment

  • 20% quicker presentation.
  • Significantly smaller barrier of entry for clients.

Other Software Used

Figma, Sketch, Adobe XD