Loancierge for Credit Unions from Fiserv is a loan origination solution offering intuitive navigation, workflows and paperless processing tools to strengthen lending operations, mitigate risk and increase loan efficiency to compete for loan opportunities.
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Loan Officer at First Alliance Credit Union (51-200 employees employees)
Use Cases and Deployment Scope
Currently, I use it on a daily basis to prepare and write loans for our members. It is a good tool but definitely could use some upgrades for ease of access.
Pros
connects to Portico
Lets you know when someone else is in your loan
Cons
Missing certain pieces to make it eaiser
not everything transfers from one program to antother
having to go back and forth between queues instead of the back button
Most Important Features
Keeping track of the loans
Queue separation
Status of each loan
Return on Investment
I do not see that side of things, i just write the loans and send to underwriting