Fiserv Instant Issue Advantage has instant satisfaction
Rating: 8 out of 10
IncentivizedUse Cases and Deployment Scope
In branch we use Fiserv Instant Issue Advantage for our Debit Cards, they are printed right in branch. Members enjoy that they can receive a new card right away but sometimes the system is down and that can create problems. Or it is down at one branch and not another, so we have to send members to a different branch to obtain a card.
Pros
- Merges with other systems
- connects properly
- Clear instructions on usage
Cons
- Disconnection problems
- Errors randomly occurring that prevent printing
- Refresh does not always work
Likelihood to Recommend
It comes in handy when you are a financial that prints in branch for your member. Members usually expect their card would have to be mailed to them.
Hopefully someday credit cards would be able to be printed in branch as well but since that goes through MasterCard it is understandable why it is not possible currently.
Hopefully someday credit cards would be able to be printed in branch as well but since that goes through MasterCard it is understandable why it is not possible currently.
RB
Rhiannon Buckwalter
Loan Officer at First Alliance Credit Union (51-200 employees)
Vetted Review
3 years of experience