TrustRadius: an HG Insights company

Firm Central

Score5 out of 10

2 Reviews and Ratings

What is Firm Central?

Thomson Reuters offers Firm Central, a law practice management, time management platform, and legal billing solution touting integration with Westlaw.

Firm Central no longer

Pros

  • legal calendering
  • mobile usage geatures
  • secure client portal
  • document managment

Cons

  • ease of portal access
  • form bank being easier to modify
  • integrations with other programs

Most Important Features

  • billing
  • electronic billing
  • document management

Return on Investment

  • average cost compared to other programs
  • some other programs offer more features for same cost
  • other programs integrate with outside platforms better

Alternatives Considered

Clio

Other Software Used

Clio, Microsoft 365 Business Premium, Microsoft Teams

Good for time tracking and billing, but not document management

Pros

  • Time tracking.
  • Billing.
  • Easy access to Westlaw.

Cons

  • Uploading documents.
  • Viewing documents.
  • Collaboration on documents.

Return on Investment

  • Tracking time was positive.
  • Cost us money to switch document management systems.
  • Loss of time/work product with document management functions.

Alternatives Considered

Smokeball and Clio

Other Software Used

Microsoft Office 365