Based on 5 verified reviews published in the last 18 months
TrustRadius Community Insights are summaries of user sentiment data from TrustRadius reviews and, when relevant, HG Insights data.
Overview
Synthesised from 5 reviews | Last Published May 27, 2026
Figma serves as a foundational platform for Information organizations engaged in the design and development of digital products, particularly for UI/UX creation within complex SaaS environments. In TrustRadius reviews, it is leveraged by teams building user-friendly solutions for diverse client bases, such as advertisers and publishers, enabling them to establish comprehensive design systems and facilitate detailed wireframing and prototyping. Reviewers frequently highlight Figma's real-time collaborative features, which significantly enhance efficiency and communication across cross-functional product squads, a critical aspect for agile Information teams.
While Figma streamlines the transition from design to engineering through developer handoff improvements, Information professionals note limitations in prototyping capabilities for simulating intricate user journeys and data-driven content flows, a concern for 2 of 5 reviewers. Additionally, some reviewers report a decline in performance and speed when handling the large, detailed files common in comprehensive information design projects. Despite these challenges, Figma is viewed as a strategic asset that accelerates development cycles and optimizes resource allocation by visualizing outcomes before costly development.
Pros
Real-time collaborative design for distributed product squads
Rapid creation and testing of high-fidelity user experiences
Streamlined design-to-development handoff for digital products
Establishment of comprehensive design systems for consistency
Cost-effective centralization of design efforts across diverse product portfolios
Cons
Limitations in prototyping intricate user journeys and data-driven content flows
Performance degradation and slower speeds with large, detailed design files
Challenges in effectively simulating multi-page interactions within prototypes
We use Figma from the ideation stages, when we need to experiment with concepts through wireframes and other low-fidelity deliverables, through flow design and up to the final design deliverables within the squads, where delivery includes navigable high-fidelity prototypes for business teams and documented deliverables for developers, in the process we call handoff.
Pros
High fidelity prototypes
Handoff for developers
flow design
rapid prototyping focused on initial concepts
Cons
Prototypes capable of handling databases
Ability to populate information in an automated way
generate higher quality source code for development teams
Likelihood to Recommend
Figma is an excellent tool for teams that work with a focus on design. From the ideation stages, when we don't yet know exactly what we're going to develop but need to make things visible to multidisciplinary teams (which involve people from business, technology and others) to the delivery stages, when we need to put the projects to the test.
VU
Verified User
Engineer in Professional Services (501-1000 employees)
Figma is used to create website designs, landing page sketches, and even small graphics for Final Apps. Pretty easy to use and collaboration with the team is also good. Has a good collection of icons and resources. The mobile app is also very useful. Have used it more multiple projects.
Pros
Website UI
Graphics
Landing page designs
Cons
Maybe more fast
Making it more user friendly for people without design knowledge
Likelihood to Recommend
files back and forth—everything updates in real time. Design Systems – Components, auto-layout, and shared libraries make it super easy to build and maintain consistent designs. Prototyping – No need for extra tools. You can create clickable prototypes that feel close to the real thing. Since it’s browser-based, you can access your designs from any device, and also the mobile app.
Today, Figma is my main tool. I use it to create prototypes, flows, and even graphic designs. I use daily in my layout design process and share the files with developers for implementation. Figma makes my work easier by simplifying the presentation of new layouts to stakeholders. It also streamlines collaboration between designers and developers.
Pros
It has excellent framework libraries, containing numerous frameworks, workflow templates, and symbols for use in prototype creation.
Delivers tools for creating an interactive prototype to test with the users.
Facilitates communication with my squad to exchange knowledge and provide feedback on the prototype.
Cons
If it had some features from Photoshop, like the ability to edit image colors, it would be perfect.
It would be great if it could open .PDF files or .EPS files.
Having functionality with standard components to create quick low-fidelity models would be important.
Likelihood to Recommend
The Prototype feature is very easy to use, unlike other tools I’ve tried. There are many actions you can apply, which makes the prototype feel very close to the final product. It also offers a wide range of plugins that are easy to integrate. In my interactions with customer support, they were very efficient and helped me resolve my issues. To edit images, I still need to use Photoshop, as Figma doesn’t have many features for this purpose.
I oversee the In-house UX/Product Design team for the organization aka company that I work for. I serve as the UX Authority in the leadership-level role within the company. I and my Product Designers in my Design team use Figma to craft the user-friendly UX design concepts and solutions for our SaaS Advertising Tech products/platforms that accommodate 2 lines of business: Demand side for the Advertisers and Ads Agencies & Supply side products for the Publishers type of user profiles.
Pros
Figma can be used to craft great UX design solutions via modern generation web browsers as well as Desktop app which enables multiple product designers and cross-functional product squad team members to collaborate together quite well.
Easy to create UI components and set up a common design system components library and IxD patterns showcase library for cross-functional product squad teams to utilize and be aligned among different disciplines (UX/PD, PM, Eng)
Create clickable prototype to simulate the intended user experience that can be utilized throughout the conceptual design stage, including for usability testing research studies all the way through the detailed design stage of high-fidelity mocks & prototype and during Implementation stage when the Engineers use the Dev Mode to access the design specs in order to build the software products accordingly.
Cons
It will be great if Figma will consider having the Pages where interactions can be stitched together among the Pages and not just one page with so many Frames to create the stand-alone clickable prototype that can be used to simulate the intended UX
Bring back the Inspect Mode tab right on the right-side panel of the main workspace instead of hiding behind the Dev Mode.
Figma Slides feature could be improved quite a bit more in order to be easier to assemble slides into a presentation deck and having pre-built templates for slides can be useful too.
Likelihood to Recommend
Figma is a solid design tool to craft the UX design concepts/solutions for digital products. For printed marketing materials such as brochures, marketing flyers, press releases, etc, other design tools such as Adobe Illustrator, Photoshop, or InDesign might make more sense to use for those use case scenarios.
VU
Verified User
Director in Research & Development (1001-5000 employees)
We use Figma for all our application UI UX designs and wireframing. Our designing team use it daily and as the product manager/COO, I review the designs daily getting them ready for development ahead of the development sprint. We also explore different ideas of our application in Figma. Our engineering team recently started using it to draw technical diagrams.
Pros
Figma is the best at UI UX designing and wire-framing. The tools and how they have structured it make it easy enough to use
The dev mode of Figma improved significantly recently allowing the devs to easily get the designs into code
Figma also integrates well with Linear which we use for product management
Cons
I feel Figma used to be a lightweight app in the past but has become sort of heavy and takes up a lot of memory
While more features are great to have, I feel they are slowly taking away the simplicity it had
Likelihood to Recommend
For UI UX designing it is the best out in the market in my opinion. The eco-system is pretty strong now with a lot of the software/tech companies using it and a lot of other tools support integrations to Figma.
We recently started using it for technical diagrams but there is definitely room to improve if you compare it with something like Miro.
We use Figma for collaborate feedback from stakeholders across the business on our email campaigns, landing pages and mobile/site layout. It's great for members of all departments and we all manage to get a handle of how to use it pretty easily even if we haven't used it before.
Pros
Collaborate feedback and comments
Adjusting styles and designs to reflect emails or websites
Archiving comments to look back on
Cons
Shared access, sometimes it's hard to get other people to view a file when we have a business account so everyone should have access
Likelihood to Recommend
I think it's well suited for cross-department collaboration and designing new elements of a website. In my opinion, it's not so good for adding detailed text, annotations or descriptions, for example, for our emails we like to add annotations and subject lines / preheaders, results or descriptions, sometimes it's not that visually appealing to add these in.
We use Figma for all high-fidelity UX/UI digital solutions using a design system and pattern libraries we have set up using Figma's capabilities. Our extensive design, copy, research, and content team uses it daily for various use cases. The team members are spread across multiple squads, from CRO to Offline, App to Email, and they solve various user and business problems. We also cover numerous brands and have implemented design tokens with Token Studio to switch theming better. Prototyping is used for stakeholder communications and user research with UserZoom, making high-fidelity designs come to life for developers, stakeholders, and participants. Developers use dev mode daily to build from using Storybook and custom designs to create.
Pros
Click through prototypes.
Design systems.
Video/gif integration.
Autolayout
Plugin availability.
Sharing and viewing controls.
Cons
Animated prototyping.
Tappable overlaid layers - bugs on fixed components, such as an app navigation footer in a prototype
Swapping a component but retaining inputted copy or imagery.
Performance on prototypes to work better in UserZoom - having to delete hidden layers manually, optimize images, and streamline the file, in general, is time-consuming
Folder structures - larger teams need multiple layers of folder structure to help find things.
Branch performance - we need better, more user-friendly solutions to get designs to merge better.
Branch performance - branching with the option to choose which pages you want in the branch without deleting each page you don't need.
Default sharing options need improvement.
Responsive ratios' in prototyping without having to recreate pages.
Better collaboration with Jira to bring in links in the design mode not just dev mode.
Likelihood to Recommend
Figma has been beneficial for building auto layout screens when you need to switch out a component or move a page layout to reduce the design time and 'pixel perfection' you would typically see in other programs. Its prototyping tools are great for the basics to create high-fidelity screens for user research and stakeholder communications, but anything more complex is either buggy or incredibly development-oriented. Designers don't have the luxury of time to figure out how to code the 'if' and 'else' thinking, often having to opt for online demonstrations to hand off to developers. It's straightforward to grasp if you've used any other design software and is relatively lightweight in terms of the tools. A design system streamlines so much of the effort in our screens, even if you need to detach!
We use Figma for product design, asset generation and product management. It lets us ideate, focus, refine, and produce a product that closely matches the user experience we envision early in product discovery. It works well for our designers and developers, as well as giving controller to our project management team through the product development cycle.
Pros
Asset generation
Team collaboration
Multi platform support
Cons
Interface discoverability
Layer management
Batch asset export
Likelihood to Recommend
Figma has worked well for initial product builds for our team. It has struggled at times as we moved into product feature iteration and change management. Our experience is that it is generally low friction overall for our entire team to use, but that it is perhaps a little less creative-friendly when compared to Sketch.
We use Figma for all product and marketing design, prototypes, etc. across our organization. We also use Figma as a brand repository. We've found it to be an incredibly powerful tool and especially love the collaboration that Figma enables across our teams. Figma makes it so much easier to work together.
Pros
Prototypes
Asset library
Collaboration
Cons
Frame naming
File organization
Pricing could be a bit easier to understand
Likelihood to Recommend
Figma has been an awesome tool for our late stage startup. We've used it across product and marketing teams to develop wireframes and prototypes, marketing assets (web, print, social, etc.), and enable collaboration (we love tags within comments and spotlighting to easily track another user as they virtually walk us through a design!).
I've found many use cases for Figma: - UI design - views for all kinds of screens, interactive prototypes for clients - Social media posts - creating infographics or carousels for Instagram or LinkedIn, getting feedback from teammates directly on each design - Data flows visualisation - creative diagrams, nice to look at - Daily brainstorming collaboration - ideas lists, moodboards, even trips planning!
Pros
Nice performance - even with complex projects
Multiplatform availability
Variety of use cases
Unlimited possibilities of plugins and extensions
Cons
The performance is good but as with all electron-based apps it always can be better!
More possibilities on mobile apps
More features for developers
Likelihood to Recommend
As already noted Figma is well suited for a wide variety of uses. Design, brainstorming, collaboration, planning, retros - all of those activities can be done there. It's worth noting though that users need to stick to some rules on how to manage the spaces otherwise it may get cluttered.
