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Fidesic

Score6 out of 10

2 Reviews and Ratings

What is Fidesic?

Fidesic integrates with accounting systems to automate the day-to-day challenges of managing business critical payments and receivables for the small to mid-sized business, creating a paperless process, end to end. The vendor states that it is a solution built to support small to mid-sized companies that seek to streamline the efficiency of their accounts payable or accounts receivable process and are using Microsoft Dynamics GP, QuickBooks, or QuickBooks Online.

Categories & Use Cases

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Fidesic wins the prize for AP System of the year!

Pros

  • OCR or Optical Character Recognition works better than anywhere else we have tried.
  • Support is always available through chat or email and their support team is very responsive.
  • Ease of access and use since the program is web-based.
  • Easily integrates into our accounting software.
  • Implementation was a dream and so easy.

Cons

  • Would like to see ACH batches come across in the bank as separate transactions instead of one batch.
  • Would like to be able to filter on multiple columns instead of just searching by one selection.
  • Would like to be able to add our our ACH IDs vs having to submit them to be added.

Most Important Features

  • ACH payments
  • Integration with Accounting System
  • Ease of Access
  • Support Availability

Return on Investment

  • We have been able to implement ACH which cuts the costs of sending out checks
  • We have been able to send checks through them instead of stuffing 10k+ envelopes a month.
  • Questions to our staff have been cut in half.

Alternatives Considered

PaperSave and Microsoft Dynamics GP

Other Software Used

Microsoft Dynamics GP, Microsoft 365 (formerly Office 365), Concur Travel and Expense