For all of your hotel, hospitality needs!
Pros
- Tracking pertinent cusomter information.
- Providing a one stop solution to handling multiple needs for the hotel.
- Storing and computing data needed to monitor revenue and trends etc.
- Providing multiple solution for services such as housekeeping, communication among depts, and concierge.
Cons
- Room for improvement would be that at times the system runs a little slower than we would like it to. When you are busy you need things to be at its best especially when creating a seamless experience for your guests.
- Keeping up to date with the ever growing software and adding a few more perks or enhancements.
- Shortening the time it takes to fix glitches in the system.
Return on Investment
- So far it has been an overall positive experience. It is easy to use, easy to train employees, and easy to implement into your business.
- It is very beneficial for tracking analytics and running much needed data to watch for trends.
- You can literally track everything down: hospitality needs, bedding costs, shipments, etc.
Other Software Used
Oracle SuperCluster