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Factiva

Score5.2 out of 10

27 Reviews and Ratings

What is Factiva?

Factiva from Dow Jones is a data service that helps companies identify opportunities, accelerate decisions and manage a business's reputation, that includes global news and data accessible via the Dow Jones' research platform, on mobile devices or integrated via advanced feeds and APIs.

Solution for Business Development and Growth

Use Cases and Deployment Scope

Factiva is a one-stop solution for business development. It keeps us up to date on the latest technology available in the market, allowing us to do more and discover a solution to implement in our business

Pros

  • Gives users data to target marketing campaign
  • More templates and tools to choose
  • Web Design and App Development features

Cons

  • The dashboard should be made more interactive
  • Not many cloud app for integration
  • The tool is some what manual. Needed more automation

Return on Investment

  • Helps in making business spending related decision
  • Marketing solution
  • Finding content made easy

Fundamentals are excellent, but lacks some refined polish

Pros

  • Factiva has some quality news sources within its database. You know it's a robust, reliable and trustworthy source of content.
  • The Boolean logic search engine can seem a little daunting at first, but it is a very powerful tool to help you get the most out of running searches. The syntax and query structure generally follows the same as most 'keyword search' engines, but it has some quirks that you need to be aware of - operators in lower case, or running multi word / phrase searches outside of quote marks.
  • The filtering capability is simplistic but highly sophisticated. Filter content by source, region, language, company, industry and subject matter to really help hone results. The amount of back data readily available in the tool is impressive too meaning that running historical searches over large a timeframe is quick and easy.
  • Results shown include a highlighted section to indicate where keywords have matched - a nice addition to help you quickly identify the relevant bits of content you need.
  • You have the option to further tailor searches, and the ability to save individual searches for quick recall is a nice feature.
  • The tool is fast. It can handle complex searches and mine data going back years very very quickly. Most impressive

Cons

  • While the source list available is strong, there is limited if next to no social media in the tool. OK, it's Factiva, we know it doesn't do social media, but if it ran social media searches in the same way it handled news searches this would be a formidable tool for anyone to use.
  • Export functionality is good but a little restrictive. While the tool exports a multitude of formats (headlines only, headlines and full text etc) the number of records you can export in one hit is relatively small if your initial search returns 1,000s of items. This is a shame given how powerful the tool is in running queries and building a deck of results.

Alternatives Considered

Talkwalker, Shareablee, DataSift and Social Studio

Other Software Used

Talkwalker, Shareablee, Social Studio, DataSift

Great for business news

Pros

  • Putting broad swaths of news in one place
  • Organizing information
  • Constant updates

Cons

  • The UX leaves room to be desired
  • There are often repetitive entries
  • The functionality can be confusing

Excellent one-stop shop for credible news articles!

Pros

  • Factiva offers excellent search builders so that I am able to narrow my search to specific companies or topics very easily.
  • Factiva combines a large number of credible sources into one place and allows me to search all of these sources.
  • Factiva's use of timestamps helps me understand when the news was known by the market which allows me to analyze how (if at all) that particular piece of news impacted the company's stock price.
  • Provides an excellent starting place for learning about a company and/or industry.

Cons

  • While timestamps are available on some news events, it is not available on all. For my purposes, timestamps are crucial and if they're not available on Factiva, we often have to search out the internet to see if this information is available elsewhere.
  • Sometimes when narrowing news by the "Company" search function, Factiva can remove news that is still relevant to the company.
  • Often times we may work for an international company so it becomes crucial to not only review English articles, but also foreign articles as well. It would be nice to have the ability to automatically translate (even if it is a rough translation) these non-English articles for ease of use.

Other Software Used

LexisNexis InterAction, Thomson Reuters Accelus

What the Factiva?

Pros

  • Strong overall search capabilities
  • Intuitive basis by which to refine a search
  • Frequently updated

Cons

  • Lengthy setup for searches
  • Repeated articles appear frequently
  • Unannounced interface changes were unpleasant surprises