EZ Texting Professional, Scientific, and Technical Services Reviews & Insights

We use EZ Text for our emergency messaging system. EZ Text allows us to reach all of our employees via text quickly and simultaneously in case of an emergency. This is helpful for us so that employees don't have to check their email before coming into work and can receive the information directly on their phone. We use EZ Text only for emergencies, ex, office closures in case of bad weather, etc.

For what we use EZ Texting for (Emergency contact system), it does what we need and is very easy to manage and keep up to date. The team always reaches out to see if there is anything more we need, which is kind as well. I can't speak to its features as a whole, however, as its use is very narrow in scope in our business.

EZ Texting allows my organization to use our primary phone number as a texting line, and has additional features such as mass texts, campaigns, and workflows that make it easier to contact existing and potential clients.

We had some initial issues that were solved after some back and forth with customer service, but after that the service has worked well to fit our needs of occasional interaction with our clients.

I use it to share communications and reminders with Church Members. It helps to centralize communications with groups that are targedted which make communciations easy for our communications team. I love EZ Texting and its easy to use dashboard and features. I would recommend using the tool for any size organization for quick and easy communictions. Bobo Data Systems

Excellent for large scale communications by SMS but not MMS

We have had tens of thousands of clients since 2012, and we've discovered that many would like to utilize our services again. Although over the years, we've found many of our clients have lost our website and/or contact method to do business with us again. We've thought of every possible method to check in with them and have not been able to figure out a practicable method without having to call them on the phone and bother them. With EZ texting, we've been able to send a simple text message to our clients, and in doing so, we've been delighted to discover that many of our clients were very happy to hear from us. With our first contact with clients, we increased our profits dramatically, as our old clients are now our current clients and know how to contact us in the future to work with us again. We sincerely appreciate the ease of contacting our previous clients, whom EZ Texting has provided our business with. It's allowed our customers to reconnect with us and allowed us to increase our profits by working with our valued clients once again. We highly recommend EZ Texting for anyone looking to reconnect with their clients.

EZ Texting is great for reaching current clients and offering them special promotions and deals. We have utilized it to reach our clients and are having great results by contacting them by message.

We use EZ Texting to connect with leads and customers alike. Its standout advantage is that, unlike email, texting bypasses the spam folder issue. While some marketing emails land in primary inboxes and others get filtered into spam, texts sent via EZ Texting reach their recipients about 98% of the time, assuming the phone number isn’t a landline, disconnected, or invalid. By using text messages, we avoid the email spam barrier and successfully reach our audience, contributing to better communication with customers and prospects. We send regular messages via ez texting to our contacts, which allows us to see who is interested in hearing from our organization.

It is great to reach people who have given you their phone numbers. You can connect with leads and customers, strengthening rapport and staying in touch with them. They work well with Facebook ads through the Zapier connection, allowing you to follow up with prospects. However, if a business cannot access its leads' phone numbers, the tool will not be of much use. I know of a senior care company that was in business for years but relied strongly on email marketing. They did not ask for their leads' phone numbers and, therefore, did not find EZ Texting useful. That is expected from a company that does not ask prospects for their phone numbers.

Here's how EZ Texting empowers our clients to thrive:

Boost Sales and Traffic: We create targeted text blasts to keep clients informed about exciting flash sales, limited-time offers, and clearance events, driving more customers through their doors.

Reduce Missed Appointments: Say goodbye to no-shows! Appointment reminders ensure clients receive timely notifications, significantly reducing missed appointments for services like in-store styling.

Gather Valuable Feedback: We leverage EZ Texting's easy-to-use surveys to gather real-time customer opinions on new collections and service quality. These insights empower clients to make data-driven decisions that keep their customers happy.

EZ Texting excels at reaching your target audience. It offers scheduled group texts, interactive replies, and customizable campaigns for sales or informational purposes. This makes ongoing engagement with both new and existing users straightforward. However, be aware that some desirable features come at an additional cost within the platform's tiered pricing structure. At times, the platform can feel less intuitive when used by multiple team members simultaneously.Despite the pricing complexities, EZ Texting was a valuable tool for us. It allowed seamless interactions with existing users and helped us design effective campaigns for recruitment and outreach. The web-based app and excellent performance on smart devices are definite pluses, outshining some competitors in this area.

Mass personalized communication to clients databases with promotional offers and announcements. It allows us to find current in market shoppers in our current database with trackable links. We primarily use the MMS feature and have seen double to sometimes triple the response rate from shoppers since the image is a visual transfer of trust for shoppers instead of just live type and a link for them to click on.

As stated before, communication on a mass scale to mine through customer databases and find current in market shoppers to turn them into buyers. EZ Texting is less appropriate, for our needs at least, for one ok one conversation with clients customers. Since we only white label our products to customers, which isn’t available with EZ Texting, our clients can’t monitor inbound responses.

We use EZ Texting to update our clients on tax returns, send out discounts, and send out general information to our client base.

The fact that EZ Texting integrates with Zapier helps save a tremndous amount of time in my business. I connect my crm to Zapier as well and can now send general or tailored text message updates to various clients in the clickof a button.

EZ Texting sets the standard in text messaging. Their feedback/report portal is easy to use, archive, and dosnload. Their customer service is amazing. I hgihly endorse and support EZ Texting for all my communication needs.

For most political campaigns, there are several different groups and lists to mail to, email to, and text to. EZ Texting keeps individual lists easy to manage and organize.

We use EZ Texting to communicate with candidates and our current employees. The product helps with time consuming phone calls and with dealing with a younger generation, who are not keen to answering phone calls.

EZ Texting is well suited for quick questions that the HR department can respond to, without having to have an in person chat or phone call.