TrustRadius Insights for Extensiv Order Manager are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Easy to Use: Multiple users have found Skubana's order management system easy to use and navigate. The software interface is intuitive, customizable, and has a solid UX/UI design that helps manage multiple brands, warehouses, drop-shippers, and sales channels in one place.
Great Customer Service: Several reviewers have praised Skubana's customer service for being knowledgeable, supportive, quick to respond, hands-on, and fantastic. The implementation and support teams find quick solutions to not-so-obvious requests and help customers understand how to use the software functions effectively.
Multi-Channel Integration: Many users appreciate Skubana's ability to integrate with all major sales channels such as Amazon, eBay, Walmart etc. This feature allows for a seamless switch from FBA to FBM during times of fulfillment delays. Moreover, it offers the ability to track sales data over multiple channels creating seamless reporting on inventory management.
PO management & inventory control. Extensiv allows us to have access to incoming inbounds & tracking of the POs, as well as stock levels upon receipt. The ongoing additions to the Analytics side of the platform are exciting to start to use!
Pros
Warehouse/factory setup.
PO receipt process.
Inventory control; understanding stock levels across multiple warehouses.
Cons
Customizable fields ie: implementing a CRD (Cargo Ready Date) field would be great.
Easier/more direct template uploading for PO's.
Likelihood to Recommend
PO management & inventory control is key. If you are in Operations & need a tool to house all of this data, Extensiv is straightforward and has the ability for customization.