Experian Phone Validation
Rating: 7 out of 10
IncentivizedUse Cases and Deployment Scope
We use the system to validate customers calling number and to ensure the person contacting support is real. The complete and accurate customer contact data in real-time display in a correct formatted to our need.
Pros
- Validate caller
- Ensure call back number is real
- match caller with data on file
Cons
- New area code needs update
- System have duplicate old number
Likelihood to Recommend
Experian Phone Validation has a large database of users on file. It leverages and integrates Experian credit report system phone number into this system.
MT
Mark Tran
COO (Chief Operations Officer) in Customer Service at DBO (1001-5000 employees)
Vetted Review
2 years of experience