TrustRadius: an HG Insights company

Expensify Information Reviews & Insights

Score7.7 out of 10

406 Reviews and Ratings

Who Buys & Uses Expensify

Based on 2,215 HG Insights installations.

Powered by

Insights from Expensify Reviewers

Based on 15 verified reviews published in the last 18 months


Synthesised from 15 reviews | Last Published June 26, 2026


In TrustRadius reviews, Information industry professionals primarily adopt Expensify to streamline manual expense reporting, enabling them to prioritize core project work and client deliverables. The platform's robust receipt scanning and automated data entry significantly reduce administrative burden, a critical benefit for highly skilled teams. Its intuitive interface and efficient workflows contribute to faster approvals and reimbursements, enhancing financial management efficiency in project-driven environments.

While generally positive, some reviewers highlight areas for improvement, with 4 of 14 reviewers noting mixed experiences with OCR accuracy and processing speed for project-specific receipts. Mobile application performance and usability also present friction points for professionals working remotely. Overall, Expensify is valued for its ability to save significant time in expense management, allowing Information firms to focus on revenue-generating activities and maintain employee satisfaction.


  • Streamlined expense tracking for project-based work and accurate client billing.
  • Automated receipt scanning and data entry, reducing administrative burden for billable professionals.
  • Accelerated approval and reimbursement workflows, improving financial operations in project-driven environments.
  • Intuitive user interface simplifying expense management for busy Information teams.
  • Enhanced financial transparency for project cost management.
  • Inconsistent OCR accuracy and processing speed for various receipt types, impacting data integrity for project expenses.
  • Mobile application performance and usability issues, hindering efficient expense capture for remote or client-site professionals.

Expensify Reviews

1 Review
InformationInternet1

You get what you pay for.

Rating: 3 out of 10
Incentivized

Use Cases and Deployment Scope

Expensify is used company wide to submit, approve and process business T&E expense reports. It is also used to process P-card expenses.

Pros

  • It is functional for submitting expense reports.
  • When working, the linkage to credit card activity is a time saver. The problem is these links frequently break.
  • It's functional for retaining expense documentation.

Cons

  • Reporting is terrible. It is difficult to pull useful data out of the system. The standard reports do not meet our needs.
  • Reliability is poor. The system is frequently slow and linkages to credit cards break requiring the card to be reconnected (if possible) or for labor intensive manual data entry.
  • Support and service is slow and inconsistent. Typically when there is a system problem, an immediate response and resolution is necessary. It can take up to 24 hours to receive an acknowledgement that someone is aware of the issue. And even longer for it to be fixed.

Likelihood to Recommend

I would only recommend Expensify to a company with the need to manage a lot of expense report related activity and very little budget available for a better solution.
Vetted Review
Expensify
2 years of experience