What is Exotel?
Exotel offers a CPaaS solution that includes voice and messaging APIs to facilitate seamless customer interactions, and includes features like voice and video calling, IVR, SMS, email, and push notifications.
Its APIs, security features, real-time analytics, and workflow automation help businesses to enhance customer engagement and streamline operations. Exotel supports global reach, compliance, and includes a CRM integration. The UL-VNO licensing for VoIP telephony services underscores commitment to being a 100% compliant cloud calling operator.
Categories & Use Cases
Videos
Screenshots
Screenshot of Login to Exotel dashboard
Technical Details
| Deployment Types | SaaS |
|---|---|
| Mobile Application | Apple iOS, Android |
| Supported Countries | Worldwide |
| Supported Languages | All major languages |
FAQs
What is Exotel?
Exotel is an advanced customer engagement platform that combines CPaaS, omnichannel contact centers, and Conversational AI. The platform is designed to foster richer, AI-powered, and contextual interactions, offering businesses unparalleled speed and scale in their communications.
What are Exotel's top competitors?
Genesys Cloud CX, Ozonetel, and Avaya Contact Center Select are common alternatives for Exotel.
Who uses Exotel?
The most common users of Exotel are from B2B.