TrustRadius Insights for Exclaimer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Ease of Signature Adjustment: Users have appreciated the simplicity in adjusting signatures and applying standard ones. They find it straightforward to customize and update signatures according to their preferences, saving time and effort in the process.
Central Management of Signatures: Reviewers value the central management feature for signatures, which streamlines the process and ensures consistency across all communications. This centralized approach is seen as a time-saving benefit by users who need to maintain uniformity in their signature usage.
Ability to Use Multiple Signatures: Some users have highlighted the convenience of using multiple signatures simultaneously. They appreciate the real-time changes and user-friendly design process that allows for seamless switching between different signature options based on specific needs or contexts.
Cloud Signature Solution for Office 365. This is used to provide cloud signatures to our emails for all staff in Office 365 Tenant.
Pros
Simple Interface.
Easy to Implement.
Easy to use for end users.
Cons
Prevent Signatures from exclaimer showing up automatically for emails that have custom signatures.
Needs a Better tool for Outlook NEW.
Likelihood to Recommend
It was easy to implement and accepted by the organization. The online interface for designing and implementing signatures for different groups is simple.
We use it for email signatures and to promote products we are selling. It allows us to apply a coherent email signature for all users in the organisation. It applies on all devices the users send email from. It helps ensure a professional brand image across all emails. It enables us to promote reviews and news about the company too.
Pros
Ease of use
Design capabilities
Integrations with Facebook
Multiple templates
Cons
Ability to rotate images without using separate templates
More social media integrations
More options to change how the social feed displays
Likelihood to Recommend
Well suited to those who have Microsoft email system, as you do not need to install any software on the email clients. I think it also works in the same way with G Suite. It applies email signatures coherently across all devices, and allows you to make tweaks and changes to the templates quickly when required. It is suited to business who want a professional coherent brand image shown on their emails.
VU
Verified User
Account Manager in Information Technology (Building Materials company, 51-200 employees)
We use Exclaimer to simplify signature management and provide a consistent and on-brand corporate image to our customers and suppliers. We also use it provide marketing information within our emails. Installing and configuring the platform is easy and can be completed in a few hours. The solution is simple to use and seamless to our users.
Pros
Standardise Email Signaures
Maintain corporate branding
Provide simple management user interface
Cons
UI can be a little clunky at times.
Ability to receive a digest email of engagement with click through content
That's it.
Likelihood to Recommend
Exclaimer is well suitable to situations where end users are given control over their signature i.e. remove the control from the user and provide pre-defined signatures. It can also be useful to send target messages from each department i.e. different messages from the sales team vs the service team.
Excalimer is deployed company wide. We use it to make our signatures more dynamic, using banners to present products, events, conferences, etc. In the past, each employee had to create they're own signature and ouir company brand was not uniform. Exclaimer solved this.
Pros
Create signature tool
Easy deployment with rules
Professionnal look
Cons
Integration of custom attributes from Azure
Signature priority is confusing
Images display in incorrect size when emails are reforwarded/replied
Likelihood to Recommend
- Small number of employees - Simple signature needed or no changes expected with time
VU
Verified User
Executive in Engineering (Civil Engineering company, 51-200 employees)
We use exclaimer to control our email signatures automatically. This allows us to help prevent title fraud and also ensure we provide a consistent look to all of our email. Since the system links to Azure/AD, we are also able to dynamically update signatures when employees status or location change.
Pros
Costs are in line with expectations
Consistent product delivery - we rarely have issues with application
Ability to update and adjust on the fly
Cons
The GUI to edit the signatures can be tricky
I was offered help when signing on, but never received even after asking about it
Sales rep could be more responsive after the sale
Likelihood to Recommend
This product is perfect for organizations that are dynamic and fluid. We have a lot of employees who are moved around and adjusted - constantly trying to update signatures for people became a logisitical nightmare. Having a product that updates as our systems update released that burden. This product probably isn't worth the cost if you have a small outfit that never changes - or you are not interested in advertising via signatures (which I do not recomend).
VU
Verified User
Manager in Information Technology (Construction company, 201-500 employees)
Exclaimer gives us the oportunity to design and enrole a common mail signatur for the whole oraganisation using both Outlook, OWA and mobile phone for mail signatures.
Pros
Easy to integrate to our mail system
Easy to design simple signature templates
Cons
Organising / manage the account could be more intuitive in one common interface
Likelihood to Recommend
Depends on othe templates tools used by the onganisation - e.g template maintenance and enrolment for the rest of the Office package
We've implemented Exclaimer Cloud for Exchange Online with fabulous success. From users using their own email signature variations we have now a very consistent setup throughout our company.
Pros
reliable service
easy to setup
professional appearance of the signatures
Cons
n/a
Likelihood to Recommend
Exclaimer is well suited when all user information is up to date with your identity provider (in our case: Azure Active Directory). It won't be a good fit if you aren't maintaining the user information well (properties like address, user title, phone numbers etc).
VU
Verified User
Professional in Information Technology (Construction company, 51-200 employees)
We use the Exclaimer product to force the correct layout and information about our users in their email signature. It helps us fulfill our compliance requirements. We use it on all our internal and external email that we send or receive using Office 365. We use it give our marktening department access to the signature design without giving them more permissions then we want to on the Exchange sevrer side.
Pros
It's very easy to set-up, all the guides are very well documented
The support with problems regarding signature design is great!
Very easy to create dynamically populated signatures based on custom attributes.
Cons
There is no easy way to trace a message trough the exclaimer servers.
Likelihood to Recommend
Exclaimer is very well suited to use in conjecture with Exchange Online or Exchange on-prem. I recommend using the Outlook plug-in as it provides end users with an insight on what signature they are about to use. We no longer have to mess around with scripts and GPO's to accomplish mandatory e-mail signatures.
VU
Verified User
Technician in Information Technology (Construction company, 201-500 employees)
We used a trial version. So we are not currently using this anymore. It was a nice tool with many templates and can be used to improve signatures. However, in our company, we work in a certain way with groups, and Exclaimer could not address these difficulties.
Pros
Templates
The ability to modify it in an easy way.
The number of fonts is supported, and it also has a nice website.
Cons
The implementation of AD groups.
Improvement of the software (make it a background app without popups).
Some fonts not working properly.
Likelihood to Recommend
Well suited for many companies, easy to adjust, and easy to implement. Less suited for some companies, because of the lack of groups (azure).
VU
Verified User
Employee in Information Technology (Construction company, 1001-5000 employees)
Through Exclaimer we can easily manage each and every signature of all our users to ensure we all have the same standard signature, it also comes in very handy during an event or a holiday when you want to spice up your company signature company wide
We are very happy with Exclaimer and we will remain using it for sure
Pros
Company wide signatures
Customer support
Handy features when creating signatures
Cons
More features (like icons) in creating signatures
Likelihood to Recommend
Exclaimer is great for managing a set of company wide signatures Also when you want to have different signatures for a while or when you want to quickly update and change it for all your users
If you want to include workdays of a certain user this is a bit trickier to get going
VU
Verified User
Administrator in Information Technology (Construction company, 201-500 employees)