Exclaimer Reviews and Ratings

Rating: 9.3 out of 10

Score

9.3 out of 10

Community insights

TrustRadius Insights for Exclaimer are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Ease of Signature Adjustment: Users have appreciated the simplicity in adjusting signatures and applying standard ones. They find it straightforward to customize and update signatures according to their preferences, saving time and effort in the process.

Central Management of Signatures: Reviewers value the central management feature for signatures, which streamlines the process and ensures consistency across all communications. This centralized approach is seen as a time-saving benefit by users who need to maintain uniformity in their signature usage.

Ability to Use Multiple Signatures: Some users have highlighted the convenience of using multiple signatures simultaneously. They appreciate the real-time changes and user-friendly design process that allows for seamless switching between different signature options based on specific needs or contexts.

Reviews

267 Reviews

Seamless and frustration free!

Rating: 10 out of 10

Incentivized

January 27, 2025

Use Cases and Deployment Scope

We use Exclaimer for email signatures across multiple brands and teams in our business. Exclaimer helps ensure branding, contact details and job titles are all consistent amongst the team. It also allows us to rotate marketing and keep everything current and relevant to campaigns. With a team that has a varying range of technology literacy, Exclaimer is a great tool to control the brand's marketing and messaging from one central point, without having to ask the team to complete manual updates...which we found were not always happening.

Pros

Timely updates of signature creative
Seamless and easy to use
Customer service from Exclaimer is very helpful and prompt

Cons

Adding spaces between signature content can be a little bit difficult
Sometimes some signature creative can show up a little bit differently from the preview (but nothing drastic)
Size of creative is really low (150kb max), makes it hard sometimes for designer...but it is doable.

Likelihood to Recommend

It's cool that we can add in NPS surveys and create campaigns to the signature, and gain feedback in real time if we need. No instance of where Exclaimer has been inappropriate to use.

Verified User

Manager in Marketing (11-50 employees)

Vetted Review

1 year of experience

Exclaimer is Efficient and Simple-to-use Tool for O365 Signatures.

Rating: 10 out of 10

Incentivized

December 9, 2024

Use Cases and Deployment Scope

Cloud Signature Solution for Office 365. This is used to provide cloud signatures to our emails for all staff in Office 365 Tenant.

Pros

Simple Interface.
Easy to Implement.
Easy to use for end users.

Cons

Prevent Signatures from exclaimer showing up automatically for emails that have custom signatures.
Needs a Better tool for Outlook NEW.

Likelihood to Recommend

It was easy to implement and accepted by the organization. The online interface for designing and implementing signatures for different groups is simple.

Patrick Jaramillo

Systems, Infrastructure and Network Engineer in Information Technology at Clarendon Corporate Service (201-500 employees)

Vetted Review

3 years of experience

Quality email signatures

Rating: 10 out of 10

Incentivized

November 26, 2024

Use Cases and Deployment Scope

We use it for email signatures and to promote products we are selling. It allows us to apply a coherent email signature for all users in the organisation. It applies on all devices the users send email from. It helps ensure a professional brand image across all emails. It enables us to promote reviews and news about the company too.

Pros

Ease of use
Design capabilities
Integrations with Facebook
Multiple templates

Cons

Ability to rotate images without using separate templates
More social media integrations
More options to change how the social feed displays

Likelihood to Recommend

Well suited to those who have Microsoft email system, as you do not need to install any software on the email clients. I think it also works in the same way with G Suite. It applies email signatures coherently across all devices, and allows you to make tweaks and changes to the templates quickly when required. It is suited to business who want a professional coherent brand image shown on their emails.

Verified User

Account Manager in Information Technology (51-200 employees)

Vetted Review

10 years of experience

Powerful product at a great price point.

Rating: 8 out of 10

Incentivized

November 25, 2024

Use Cases and Deployment Scope

We use Exclaimer to manage our email signatures. It allows us to maintain brand consistency. We are beginning to use it as part of a larger marketing strategy. They recently released a Hubspot integration that we want to test as part of an ABM strategy.

Pros

Maintains brand consistency.
Eliminates need of IT to update signatures.

Cons

The UI is a bit kludgy and sometimes difficult for new users.

Likelihood to Recommend

It is well-suited when new team members join the company, and we need to set them up with an email signature easily. However, it is less appropriate when trying to launch complex marketing strategies.

Kelly Luciano Perry

Senior Digital Marketing Manager in Marketing at StratusLIVE (11-50 employees)

Vetted Review

5 years of experience

View profile

Exclaimer allows companies to be uniform and radiate professionalism

Rating: 10 out of 10

Incentivized

November 25, 2024

Use Cases and Deployment Scope

Exclaimer allows us to manage our signatures centrally. This allows us to give one person the task to maintain those. Creating efficiency and allows us to be uniform to our customers. Because of the connection with Microsoft365 if someone hasn't setup the signature right in Outlook it will still be applied. It also allows us to be more involved with things like holidays. Its now way easier to deploy say like a Christmas signature for everybody in the company.

In short: We wanted uniform signatures with easy management to professionalize our business and create efficiency. Exclaimer allows you to do that and even more!

Pros

Manageability
Availability
Connectivity

Cons

Merge the Outlook addin and Signature Update Agent.
Sometimes it takes long to apply. Can also be because of Microsoft365.
Site sometimes misbehaves, solved with clearing cookies and cache

Likelihood to Recommend

Exclaimer is well suited for every organization looking for centrally managed signatures. As long as someone (IT) can manage the backend it allows companies click and go. Thinking about signatures is something from the past for the users. Holiday? Achievement? New opening times? Exclaimer allows you to add this in the signatures quick and easy!

Verified User

Technician in Research & Development (1-10 employees)

Vetted Review

Reseller

5 years of experience

Excalimer has exceeded our expectations.

Rating: 10 out of 10

Incentivized

November 23, 2024

Use Cases and Deployment Scope

Exclaimer was implemented to address consistency and control issues in our corporate email system. It needed to be centrally managed, integrate with Outlook, and support Windows, Mac, iOS, and Android email clients.

Pros

Ease of use with outlook
Simple integration with corporate system
Central management of multiple templates
Agile software allowing for variations upon demand

Cons

Improved graphic control
Ability to add a temporary message to a signature without creating a unique template

Likelihood to Recommend

Hosted or hybrid email systems, such as Microsoft or O365, often have complexities that make implementing a third-party signature system challenging. Exclaimer successfully addressed these issues by supporting hosted servers, Windows clients, web versions, and mobile devices.

Scott Cooper

CIO in Information Technology at Sheridan Group (51-200 employees)

Vetted Review

1 year of experience

Exclaimer Review

Rating: 10 out of 10

Incentivized

November 22, 2024

Use Cases and Deployment Scope

We use Exclaimer to simplify signature management and provide a consistent and on-brand corporate image to our customers and suppliers. We also use it provide marketing information within our emails. Installing and configuring the platform is easy and can be completed in a few hours. The solution is simple to use and seamless to our users.

Pros

Standardise Email Signaures
Maintain corporate branding
Provide simple management user interface

Cons

UI can be a little clunky at times.
Ability to receive a digest email of engagement with click through content
That's it.

Likelihood to Recommend

Exclaimer is well suitable to situations where end users are given control over their signature i.e. remove the control from the user and provide pre-defined signatures. It can also be useful to send target messages from each department i.e. different messages from the sales team vs the service team.

Verified User

Employee (1-10 employees)

Vetted Review

1 year of experience

Exclaimer makes managing email signatures less time consuming, especially with an estate of different companies.

Rating: 8 out of 10

Incentivized

November 21, 2024

Use Cases and Deployment Scope

Managing emails across a large estate of users, branches, and sister companies is challenging without Exclaimer. Exclaimer allows us to quickly see, edit, and deploy changes across different sites, with very specific email rules to adjust terms and conditions/terms of sale, promotional events, branch-specific information, and unique contact details.

Pros

Signature editing.
Testing signature rules.
Supporting end users.

Cons

A complete tutorial could be added to avoid common pitfalls (such as when to use 0 and when to use auto).
The email add-in seems quite clunky when getting going.
There is no way to self-serve user-specific changes (such as toggling on/off certain extras, such as direct dials, extensions, and job titles).

Likelihood to Recommend

We needed to move away from self-designed signatures (or rather, signatures that staff were provided when they joined the company) and move to a more uniform solution that would allow us to make important changes forcibly appear on all emails - these were namely terms and conditions, especially during times of difficulty such as covid. Whilst this was a requirement, each branch had specific information such as a number and postcode, and some even had their own specific branding. It was vital that we be able to make a signature but still be able to control what does and doesn't apply.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Easy to use and simple signature management.

Rating: 10 out of 10

Incentivized

November 21, 2024

Use Cases and Deployment Scope

We have gone from everyone using different email signatures to uniform templates between departments. This gives our organization a more professional feel and ensures all relevant information is sent to our customers. All 300+ members of staff now have email signatures that fit their department, with the added benefit of our marketing department being able to send deals to customers we are currently communicating with.

Pros

Uniform Signature Layouts for the whole company.
Easy management and design of email templates.
Easy to set up new templates.
It is easy to target templates to certain people.

Cons

Can't make small changes for individual users without creating a whole new template.
It uses information from Active Directory/ Microsoft 365, but it won't read every field available.

Likelihood to Recommend

It is quick and easy to set up new signatures for departments/groups. However, we are on the cheaper plan, so we only get the ability to create ten templates for email signatures. Therefore, when someone needs to tweak a template, we need to be thoughtful of resources. This is great for our parts and sales teams to be able to send deals to customers as they are talking about other products and services.

Verified User

Administrator in Information Technology (201-500 employees)

Vetted Review

2 years of experience

Could be so much better.

Rating: 3 out of 10

Incentivized

November 20, 2024

Use Cases and Deployment Scope

We signed up with Exclaimer to provide harmonized email signatures for all business colleagues. It's great that it delivers consistent signatures without delay.

Pros

Prompt delivery of signed emails.
Pulling signature information from Microsoft Exchange.

Cons

In my opinion customer service is dreadful.
Design tools for creating signatures are poor.
Overly restrictive image upload size - especially on banners.
Upgrade process non existent without contacting customer service - who don't respond.

Likelihood to Recommend

It could be a great solution - but with poor customer service, no easy way to upgrade or downgrade the account, and poor design tools, I wouldn't recommend it.

Verified User

C-Level Executive in Corporate (11-50 employees)

Vetted Review

1 year of experience

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