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excentia Admin Tools for Jira

Score8 out of 10

38 Reviews and Ratings

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What is excentia Admin Tools for Jira?

Categories & Use Cases

Reviews

What users are saying about excentia Admin Tools for Jira.
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Admin Tools for Jira, a tool I never knew I needed

Incentivized
Verified User
Engineer in Information Technology (1001-5000 employees employees)

Use Cases and Deployment Scope

I use Admin Tools for Jira tool to handle my team and workflow and collaborate with other team member to manage access of users and add and modify new users and create boards filter and new tickets. I regularly interact with Admin Tools for Jira to get updates about our current project and track its progress.

Pros

  • Track my project
  • Manage my team
  • Adding and modifying existing tickets

Cons

  • I would love the more integration of Jira and bitbucket so we get more flexibility
  • Sometimes Admin Tools for Jira gets server issue and its hard to access
  • Overall its is a very good product and I enjoy using it

Return on Investment

  • Easy to manage my workflow
  • Single place to track the update of the project
  • Very interactive and easy to use

Usability

Alternatives Considered

AGILE Reporter

Other Software Used

Atlassian Confluence, Bitbucket, BrowserStack

Lite add on to empower your tasks

Incentivized
Verified User
Director in Customer Service (201-500 employees employees)

Use Cases and Deployment Scope

Our organisation used Admin Tools for Jira frequently to optimise Jira usage, improve comms, notifications, clustering issues, etc. With lots of tickets being raised frequently, it made sense to have an add-on to improve visibility, and easier classification of tickets for quick glances & faster fixes. The workflows have also been easier.

Pros

  • Clustering issues
  • Workflows
  • Reports

Return on Investment

  • No impact on numbers, however, it has made working on Jira easier for both admins and the users

Usability

Alternatives Considered

ClickUp

Other Software Used

ClickUp, DevRev, MoEngage, Amplitude Analytics, Razorpay Payment Gateway, Juspay

More easiness, automation and speed

Incentivized
Verified User
Strategist in Product Management (11-50 employees employees)

Use Cases and Deployment Scope

We use Admin Tools for Jira to manage work for our engineering and research teams, including backlog, progress between projects, workload assigned to each team member. This also allows us to look at performance metrics to understand throughput in the team using burndown charts, points per engineer etc. As a tech team, this is a critical tool for us.

Pros

  • Keep track of work
  • Allow us to prioritise specific work
  • Understand who is doing what

Cons

  • UI is not very user friendly
  • It's hard to know where to find things unless you know it or have done detailed onboarding
  • Too many clicks to be able to see what I need to see as a Product Manager

Return on Investment

  • Hard to track things in the board without a scrum master or someone to do the Admin
  • Allows us to know % of work done for each epic which is good
  • Requires some level of maintenance which takes time away from engineers

Usability

Alternatives Considered

Shortcut and Trello

Other Software Used

Notion, Miro, YouTube Live