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Teem by Eptura Reviews and Ratings

Rating: 8 out of 10
Score
8 out of 10

Community insights

TrustRadius Insights for Teem by Eptura are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Convenient Room Booking: Many users have expressed that the ability to easily book rooms from their cell phones is a convenient feature. This allows them to make reservations on the go without relying on a computer, providing flexibility and convenience in managing their bookings.

Useful Reservation from Meeting Rooms: Reviewers have found the option to quickly reserve a room directly from the meeting space to be highly useful. This eliminates the need for users to leave the meeting area or switch devices, streamlining the booking process and saving valuable time during busy schedules.

Helpful Real-Time Room Information: Users appreciate having up-to-date information displayed outside each room. This feature ensures they can access accurate and current availability and status details for each room, enabling them to make informed decisions about which rooms are suitable for their needs.

Reviews

5 Reviews

Teem by WeWork - great product - excellent customer service

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use Teem for conference room displays and check-ins, as well as reception check in. It allows us to see what rooms are free, or in use. It also alerts our employees when a customer, prospect, etc. checks in to see them.

Pros

  • Interface is fairly easy to use.
  • Check-in feature allows us to free up conference rooms not in use.
  • Customer service is fantastic.

Cons

  • Wish they had a "remote" check in feature I could turn on for some users.
  • Updating, or refreshing when a room is booked or removed could always be faster.

Likelihood to Recommend

Honestly, it just works. It works, price is fair, and the customer service is great. In 2020, I want a product that works, and excellent customer service. They provide that.

CK
Charles Klausen
Manager, IT Help Desk in Information Technology at Upserve (201-500 employees)
Vetted Review
Teem by Eptura
1 year of experience
View profile

Teem is a great tool for the price

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Teem has been a great way for us to book hoteling desks and meetings. The Outlook plugin is great and we've added pictures of the rooms. Allowing bookings from the iPad outside the room has offered great flexibility.

Pros

  • Flexibility
  • Support tickets from room
  • Room tracking data

Cons

  • Maps take a log time to load

Likelihood to Recommend

Teem is well suited for hoteling desks and room booking.

VU
Verified User
Manager in Information Technology (201-500 employees)
Vetted Review
Teem by Eptura
5 years of experience

Teem by WeWork provides a solid solution for some common meeting booking issues

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We use Teem across our primary location as a method of making visibility on conference room availability as easy as possible. In addition to getting visibility at the door to the room they also have the ability to book rooms on the spot. Teem makes finding an available conference room in a pinch much easier than having to pull out your laptop or phone and look up the information.

Pros

  • Easy-to-administer, cloud based platform.
  • Friendly interface on end user devices that is easy to use.
  • Licensing is straight forward.
  • Front Desk check-in app is simple even for first time guests.

Cons

  • More direct integration with Microsoft tools such as Teams and Outlook.
  • Functionality more akin to special events check-in that can be used when necessary.

Likelihood to Recommend

I think Teem is really well suited for two scenarios:

<ul><li>Conference Room visibility and on the spot room reservations when used in conjunction with devices that are installed at the rooms.</li><li>Front Desk check ins and tracking of users coming into the building for checking in on a digital device.</li></ul>I think it's a little less applicable as a conference room booking tool, although it does this. This might be OK for situations in which a company doesn't have a platform such as Exchange or Office365, so maybe in a smaller company.

VU
Verified User
Manager in Information Technology (501-1000 employees)
Vetted Review
Teem by Eptura
8 years of experience

Use Teem For Your Team!

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

We use Teem on our iPads for conference rooms and for our visitor sign-in system. It's an awesome system and syncs really well with the iPad and very seldom does it need a restart or it goes down. Teem is used across the entire organization and we all love it!

Pros

  • The UI is awesome.
  • The ability to customize is cool.
  • Integration across different platforms is good, too!

Cons

  • Having an ability to lock the app without someone being to exit without a code would be good; users like to mess with the iPads at times.

Likelihood to Recommend

Any time you need a system for conference room check-ins or a visitor system, this is the way to go. For people entering the office, the badge printing system is pretty neat and it's completely customizable. There are a variety of printer options available and once it's setup, it's all-systems-go!

VU
Verified User
Employee in Information Technology (51-200 employees)
Vetted Review
Teem by Eptura
1 year of experience

Teem is amazing for what it does! I recommend it!

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

It is being used across our entire company. We deployed it to multiple iPads for our conference rooms. This is deployed around muliple buildings. This has allowed us to get away from paper calendars printed and being placed outside each conference room. These were never up-to-date and you couldn't book the room from the conference room itself.

Pros

  • It allows users to book rooms from a cell phone
  • It allows users to book rooms from the meeting room itself
  • It allows for up-to-date information to be outside each room.

Cons

  • The Outlook plug-in crashes my computer from time to time.

Likelihood to Recommend

If you have multiple conference rooms that you want to manage with up-to-date information right outside the rooms-- this is awesome for that.

ZH
Zack Hahn
Systems Administrator in Information Technology at Smithville Fiber (201-500 employees)
Vetted Review
Teem by Eptura
1 year of experience
View profile