Epicor Prophet 21

“Everything is offshore and it is always vague answers, links to wiki's that don't apply, and when we pay for project support they charge $200 an hour for someone who works remote from Mexico to call... … It is a single system - all in one ERP system Clients seem to like it It is less expensive than Salesforce.”

“We are unable to connect supplier purchasing pricing contacts with selling pricing for individual accounts.”

“That being said, the system really makes you pay to correct errors in pricing, A/P, receiving and billing.”

“I'm sure there are better tools out there - maybe not with the breadth of applicability, but certainly easier to implement and less expensive. … We use Prophet 21 in every area of our business and use it to solve everyday problems like providing accurate and timely price quotes to customers and getting purchase orders in the hands of our...”

“I feel we as a company do not use and do not have enough resources or dollars to use all the features available since they are not included or standard features.”

“They try to charge us for everything and they charge a LOT.”