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Epicor BisTrack Reviews & Insights

Score8.3 out of 10

11 Reviews and Ratings

Community insights

TrustRadius Insights for Epicor BisTrack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

• Epicor BisTrack is praised for its cloud hosting capabilities • Ability to easily limit user access • Order processing options • Reporting features and integration with MS Dynamics GP • Its user-friendly interface makes it easy to look up customer history or attach documents to accounts • Smart Views and dashboards help to speed up decision making processes • BisTrack is powerful and customizable, with quick access to information from any screen with business intelligence tools

Epicor BisTrack Reviews

3 Reviews

Epicor BisTrack makes tracking easy

Rating: 9 out of 10
Incentivized

Use Cases and Deployment Scope

We use it to enter kits for products and keep track of inventory. We also use it for tracking orders, and everything is connected.

Pros

  • Keeps track of inventory turns
  • Keeps everything related under an order
  • Allows scans to be imported and attached to orders

Cons

  • Support takes too much time
  • Cannot make certain changes, must contact support

Likelihood to Recommend

If you scan paperwork in, you can attach it to an order. Then with a wonderful right click, you will pull up everything assigned to that order. For products, you can see all PO's an item was purchased on and also an average cost with freight included.
Vetted Review
Epicor BisTrack
8 years of experience

Seamless integration of construction software from customer to contractor

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We utilize Epicor BisTrack by managing projects from bidding through to completion. This software allows us to define a clear path for both the customer and our construction team to outline scopes and contracts. We are able to easily communicate, manage, update and outline processes throughout each individual project and seamlessly move from one project to another. This software also comes in handy for warranty work allowing our back end team to see pictures and progress after completion. By having the ability to see from layout to completion and narrow down fields by drop down menus our team can easily locate areas in specific projects that maybe of concern.

Pros

  • Cross project communication
  • Direct customers, subcontractors and GC's through the construction process
  • Dynamically move between projects, changes and scopes

Cons

  • Punch list close-outs
  • RFI communication and alerts
  • Weekly updates to customers and teams

Likelihood to Recommend

Specifically Eipcor comes in handy daily by easily tracking manpower, deliveries, inspections, and other daily tracked items. It is well suited for day to day operations where others can fill in or pick up if somewhere were out of the office. Epicor is less appropriate in providing weekly updates to teams and customers. It is easier to extract the necessary information off of the software to generate your own reports then try to procure one using the software itself.

Epicor BisTrack - The First Glimpse

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

BisTrack helps streamline my company's operations by managing inventory, order processing, pricing, and integrating the financial aspect of transactions. It enhances supply chain management and our customer relationships. The software provides analytics for informed decision-making, aids compliance with industry regulations, and supports mobile and e-commerce integration. This system helps lumber businesses adapt to digital platforms, improve customer service, and maintain inventory accuracy while complying with industry-specific requirements. Data contained within BisTrack can also be integrated with Power BI and other software to improve the overall analytic component of it and enhances identifying trends/performance metrics and data-driven decision-making.

Pros

  • Inventory Management
  • Pricing and Quoting Features
  • Sales and Order Processing
  • Business Analytics

Cons

  • Easier User Interface; hard to navigate or learn
  • Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
  • More customization of the built-in reporting and analytics

Likelihood to Recommend

Epicor BisTrack is well-suited for the following scenarios:
  • Lumber Yard Management: useful for managing lumber yards, including inventory tracking, order processing, and sales. It helps businesses optimize stock levels, streamline customer orders, and track various lumber products efficiently - can combine with other warehouse management software
  • Building Materials Distribution: It excels in businesses that distribute building materials, such as wholesalers and distributors. The software handles order management, pricing, and supply chain operations effectively - this is my company's main course of business

    Epicor BisTrack is not suited for the following scenario(s):

  • Epicor BisTrack is pretty specific to the lumber and building materials industry, so it won't be suitable for usage outside of this industry.


Epicor BisTrack is well-suited for the following scenarios: