TrustRadius Insights for Epicor BisTrack are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
• Epicor BisTrack is praised for its cloud hosting capabilities
• Ability to easily limit user access
• Order processing options
• Reporting features and integration with MS Dynamics GP
• Its user-friendly interface makes it easy to look up customer history or attach documents to accounts
• Smart Views and dashboards help to speed up decision making processes
• BisTrack is powerful and customizable, with quick access to information from any screen with business intelligence tools
We use it to enter kits for products and keep track of inventory. We also use it for tracking orders, and everything is connected.
Pros
Keeps track of inventory turns
Keeps everything related under an order
Allows scans to be imported and attached to orders
Cons
Support takes too much time
Cannot make certain changes, must contact support
Likelihood to Recommend
If you scan paperwork in, you can attach it to an order. Then with a wonderful right click, you will pull up everything assigned to that order. For products, you can see all PO's an item was purchased on and also an average cost with freight included.
VU
Verified User
Supervisor in Product Management (51-200 employees)
We utilize Epicor BisTrack by managing projects from bidding through to completion. This software allows us to define a clear path for both the customer and our construction team to outline scopes and contracts. We are able to easily communicate, manage, update and outline processes throughout each individual project and seamlessly move from one project to another. This software also comes in handy for warranty work allowing our back end team to see pictures and progress after completion. By having the ability to see from layout to completion and narrow down fields by drop down menus our team can easily locate areas in specific projects that maybe of concern.
Pros
Cross project communication
Direct customers, subcontractors and GC's through the construction process
Dynamically move between projects, changes and scopes
Cons
Punch list close-outs
RFI communication and alerts
Weekly updates to customers and teams
Likelihood to Recommend
Specifically Eipcor comes in handy daily by easily tracking manpower, deliveries, inspections, and other daily tracked items. It is well suited for day to day operations where others can fill in or pick up if somewhere were out of the office. Epicor is less appropriate in providing weekly updates to teams and customers. It is easier to extract the necessary information off of the software to generate your own reports then try to procure one using the software itself.
BisTrack helps streamline my company's operations by managing inventory, order processing, pricing, and integrating the financial aspect of transactions. It enhances supply chain management and our customer relationships. The software provides analytics for informed decision-making, aids compliance with industry regulations, and supports mobile and e-commerce integration. This system helps lumber businesses adapt to digital platforms, improve customer service, and maintain inventory accuracy while complying with industry-specific requirements. Data contained within BisTrack can also be integrated with Power BI and other software to improve the overall analytic component of it and enhances identifying trends/performance metrics and data-driven decision-making.
Pros
Inventory Management
Pricing and Quoting Features
Sales and Order Processing
Business Analytics
Cons
Easier User Interface; hard to navigate or learn
Financial module could use improvement; i.e. the Accounts Receivable function is lacking and hard to find information easily
More customization of the built-in reporting and analytics
Likelihood to Recommend
Epicor BisTrack is well-suited for the following scenarios:
<ul><li>Lumber Yard Management: useful for managing lumber yards, including inventory tracking, order processing, and sales. It helps businesses optimize stock levels, streamline customer orders, and track various lumber products efficiently - can combine with other warehouse management software </li><li>Building Materials Distribution: It excels in businesses that distribute building materials, such as wholesalers and distributors. The software handles order management, pricing, and supply chain operations effectively - this is my company's main course of business
Epicor BisTrack is not suited for the following scenario(s):
</li><li>Epicor BisTrack is pretty specific to the lumber and building materials industry, so it won't be suitable for usage outside of this industry.</li></ul>
Epicor BisTrack is well-suited for the following scenarios:
