cool stuff
Use Cases and Deployment Scope
We have many policies and documents with rules in our hospital. Since it’s often difficult to find answers to specific questions, we were looking for a digital assistant who could provide accurate responses and point us to the relevant document or policy. Enterprise Bot Conversational AI Bots (AIDA & AIVA) delivered exactly that—an AI bot that gets the job done.
Pros
- Accurate
- Fast response
- Very good user adoption
Cons
- help customers to structure their data
- create prompt library for cases like our so implementation becomes faster
Return on Investment
- we clearly reduced the time our staff needs to find answers