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What is ENow Software?

ENow optimizes the service delivery of mission critical Microsoft collaboration platforms. Their digital experience monitoring and reporting for Active Directory, Microsoft Exchange, and Office 365 supports these services which enable organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership.

Proactively Monitor Active Directory

Monitor critical components of Active Directory from a single pane of glass. ENow's synthetic transactions actively probes for faults and failures across all critical AD components: domain controllers, replication, and DNS. This helps avoid the following problems:

  • Inconsistent directory due to replication issues
  • Logon failures & account Lockouts
  • Name resolution & DNS issues
  • Application, account creation & Security Policy Failure
  • Domain controller failure & application failure
  • AD crashes lead to network downtime
NETWORK
  • LDAP port test
  • UDP port verification
  • Global catalog port monitoring
  • DNS domain record verification
  • DNS forest record check
SERVICES
  • Netlogon
  • DHCP
  • DNS, and DFS
  • Kerberos Key Distribution Center
  • Manual configuration of additional services
OPERATING SYSTEMS
  • Disk space monitoring
  • CPU and memory monitoring
  • System and application log
  • Windows update and patches
AD CORE
  • Active Directory time service
  • Replication monitoring
  • Backup verification
  • LSASS monitoring
  • Expensive LDAP queries

Proactive Exchange Monitoring

Watch all critical aspects of an Exchange environment from a single pane of glass. ENow automatically verifies the core messaging services including internal and external mail flow, database availability, client access and more.
  • Visual approach to Exchange monitoring
  • Single pane of glass for entire messaging environment
  • Synthetic transactions for mail flow, replication and all core components
  • Identify and isolate resolutions faster
MAILBOX SERVERS
  • Disk and storage performance and capacity monitoring.
  • Internet, internal, and cloud mail flow.
  • Database health and performance.
  • System capacity and performance.
CAS SERVERS
  • Client load across all protocols.
  • Namespace-specific monitoring.
  • Protocol-specific tests to verify client access.
  • Network connectivity and quality.
HIGH AVAILABILITY
  • DAG replication health.
  • Databases health monitoring.
  • Managed availability alerting.
  • Database activation and preference monitoring.

Validate End User Experience

Don't wait for a complaint to reach the helpdesk, proactively monitor Exchange performance for remote locations. ENow’s remote probes visually map the end-users experience from remote locations. Enabling you to quickly isolate performance issues and drill down to the root cause.
  • Install on any workstation
  • Test common Outlook actions from remote locations
  • Reduce support calls to UC team
  • Isolate network issues quickly


Monitor Exchange, Hybrid, Office 365

Put the end users at the heart of a monitoring solution. ENow's synthetic transactions mimic end-user behavior by pro-actively testing common actions for various Office 365 applications. In addition to Office 365 applications, IT departments can monitor other SaaS applications their organization utilizes.
  • AD FS
  • Exchange Online
  • Exchange On-Premises
  • OneDrive
  • Power BI
  • SharePoint Online
  • Skype for Business Online
  • Teams

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What is ENow Software?
ENow optimizes the service delivery of mission critical Microsoft collaboration platforms. Their digital experience monitoring and reporting for Active Directory, Microsoft Exchange, and Office 365 supports these services which enable organizations to improve service delivery, increase workplace productivity, and lower total cost of ownership. As a Microsoft Gold Partner, ENow has offered Microsoft monitoring and management technologies since 2004. ENow software manages over 550 million employees in over 130 countries and its technologies monitor over 22 billion transactions a week.