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Empower

Score7.4 out of 10

7 Reviews and Ratings

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What is Empower?

Empower ERP is a comprehensive ERP software designed and developed by Empower ERP specifically for the engineering sector industry. According to the vendor, this software solution is tailored to meet the needs of small to medium-sized businesses in the engineering, manufacturing, trading, and service industries. It offers a range of features, including free GST accounting software, inventory management, CRM, and production planning.

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Categories & Use Cases

Empower Key Features

Learn about the best (and worst!) features Empower has to offer, as determined by TrustRadius' reviewers.
Based on 7 ratings of Empower's features
View all Empower features

Top Performing Features

  • Customer data management / contact management

    The software acts as a single source for all customer data and enables users to access that data efficiently.

    Category average: 8.6

  • Single sign-on capability

    The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

    Category average: 8.2

  • Role-based user permissions

    Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

    Category average: 8

Areas for Improvement

  • Billing and invoicing management

    This includes automated invoice creation and billing.

    Category average: 7.6

  • Marketing automation

    The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

    Category average: 7.4

  • Compensation management

    The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

    Category average: 8.6

Who Buys & Uses Empower

Most Frequent Users

Top 2 industries using Empower.

Based on HG Insights installation data
Powered by
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#1 most frequent

Manufacturing

20.0%

2 installations of 10

#2 most frequent

Information

10.0%

1 installation of 10

Empower Reviews

What users are saying about Empower.
View all Empower reviews

Empower Gets the Job Done

Incentivized
Laurie Grzejka
Payroll Manager / HR in Human Resources at BC International Group, Inc. (51-200 employees employees)

Use Cases and Deployment Scope

We use Empower as our 401K broker/provider. Our employees log into Empower to sign up, make changes, take out a loan or close their account. We don't have the time to do these administrative tasks for 401K. When the change is done, we will get a report to make the change in our payroll system. Empower also provides any reports we might need.

Pros

  • Keep track of all our employee's 401K accounts
  • They take care of all notices for account holders
  • They take care of all tasks in a timely manner.

Cons

  • The transfer of payroll information from our payroll software to Empower, without getting charged on both ends.
  • The fees can be a lot
  • Notifying us when a notice or letter is returned to sender, so we can try to find out the new address.

Return on Investment

  • More employees use Empower
  • Statements are delivered in a timely manner

Usability

Alternatives Considered

ADP Workforce Now

Other Software Used

BrioHR

Great tool better than competitors.

Incentivized
Verified User
Engineer in Engineering (501-1000 employees employees)

Use Cases and Deployment Scope

We use Empower to maintain employee profiles, including punch-in-out timings, financial management, referral tracking, surveys, feedback, routing inter-team requests, reimbursements, help desk, and many other employee activities. So far, it has been a great tool for routing requests, managing the helpdesk, and other utilities.

Pros

  • Managing the helpdesk tickets.
  • Automatic financial tracking and information.
  • Maintaining management requirements, along with providing a clean interface to end users.

Cons

  • Sometimes the tiles are removed automatically or stop working.

Return on Investment

  • It has improved employee experience and is a good tool for management to track things.

Usability

Alternatives Considered

NetSuite ERP

Other Software Used

SAP SuccessFactors HCM, GitHub Copilot, BrowserStack, Microsoft Visual Studio, Visual Studio Test Professional, Windsurf