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Ellucian CRM Recruit

Score7.6 out of 10

2 Reviews and Ratings

Community insights

TrustRadius Insights for Ellucian CRM Recruit are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Recruit CRM has proven to be a valuable tool for users in the student recruitment process. Users have found that it helps them track and manage the recruitment process more easily, providing readily available information and convenient access to the data they need. With Recruit CRM, recruiters in different countries and time zones can collaborate effectively and share information about individual students, improving communication within the organization. Additionally, the product has improved the ability of the Admissions team to analyze applicant data and gain valuable insights, facilitating decision-making about different accounts.

However, some users have experienced difficulties with Recruit CRM. They have encountered communication issues with other Ellucian products and problems with the auto-processing of applications. Despite these challenges, users have expressed satisfaction with transitioning to a new CRM platform and getting rid of Recruit CRM altogether. Recruit CRM also helps in tracking incomplete applications, recruitment activities, and providing staff visibility into the student funnel. Moreover, it facilitates student enrollment by offering ease of use and integration with other Ellucian programs. Yet, users have faced challenges in finding and organizing student data efficiently within Recruit CRM. However, overall, Recruit CRM has proved useful in capturing and managing potential and current students' data, tracking applicants, documenting the student lifecycle, supporting recruitment organization, and integrating with the SIS implementation of Ellucian for student lifecycle management.

Reviews

1 Review

CRM Recruit adds to Ellucian's product suite

Rating: 7 out of 10
Incentivized

Use Cases and Deployment Scope

We integrated this CRM suite with our SIS implementation of Ellucian to help with our recruitment organization and document the student lifecycle. This tool is supposed to help us track our applicants and manage our pipelines.

Pros

  • Integration into SIS
  • Dashboards and summary charts

Cons

  • Customizations users can make are limited
  • Feature sets are there but require customization

Likelihood to Recommend

If you're using Ellucian products, CRM Recruit integrates seamlessly. That's the biggest selling feature but as a CRM/Recruitment product, it's lacking compared to some of their competitors. Especially in areas of customization.
Vetted Review
Ellucian CRM Recruit
3 years of experience