CRM Recruit adds to Ellucian's product suite
Use Cases and Deployment Scope
Pros
- Integration into SIS
- Dashboards and summary charts
Cons
- Customizations users can make are limited
- Feature sets are there but require customization

Recruit CRM has proven to be a valuable tool for users in the student recruitment process. Users have found that it helps them track and manage the recruitment process more easily, providing readily available information and convenient access to the data they need. With Recruit CRM, recruiters in different countries and time zones can collaborate effectively and share information about individual students, improving communication within the organization. Additionally, the product has improved the ability of the Admissions team to analyze applicant data and gain valuable insights, facilitating decision-making about different accounts.
However, some users have experienced difficulties with Recruit CRM. They have encountered communication issues with other Ellucian products and problems with the auto-processing of applications. Despite these challenges, users have expressed satisfaction with transitioning to a new CRM platform and getting rid of Recruit CRM altogether. Recruit CRM also helps in tracking incomplete applications, recruitment activities, and providing staff visibility into the student funnel. Moreover, it facilitates student enrollment by offering ease of use and integration with other Ellucian programs. Yet, users have faced challenges in finding and organizing student data efficiently within Recruit CRM. However, overall, Recruit CRM has proved useful in capturing and managing potential and current students' data, tracking applicants, documenting the student lifecycle, supporting recruitment organization, and integrating with the SIS implementation of Ellucian for student lifecycle management.