Unhappy with usage of this product in relation to a gov't contract
Use Cases and Deployment Scope
We have a contract with the state of MI and we use EGrAMS for contracting and billing with them. We submit monthly billing reports through EGrAMS. EGrAMS is required to be used with our contract. It doesn't actually address any problems because we still complete all of our work outside of EGrAMS and provide an emailed invoice in addition to having to submit through EGrAMS.
Pros
- In my experience, I am not aware of anything EGrAMS does well
Cons
- User friendliness
- User interface
- Modernity
Most Important Features
- Contracting features
- Billing features
- Financial reporting features
Return on Investment
- No impact, but using EGrAMS has not been a positive experience