Unhappy with usage of this product in relation to a gov't contract
Use Cases and Deployment Scope
We have a contract with the state of MI and we use EGrAMS for contracting and billing with them. We submit monthly billing reports through EGrAMS. EGrAMS is required to be used with our contract. It doesn't actually address any problems because we still complete all of our work outside of EGrAMS and provide an emailed invoice in addition to having to submit through EGrAMS.
Pros
- In my experience, I am not aware of anything EGrAMS does well
Cons
- User friendliness
- User interface
- Modernity
Likelihood to Recommend
In my opinion, I would not recommend EGrAMS. It is not user friendly or modern. We have spent many hours on the phone or via email coordinating with a person at the state of MI who has had to help us understand how it works and how to accomplish what we need for our contract with them.
