TrustRadius Insights for eG Enterprise are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.
Pros
Simplified Debugging Process: Users have consistently praised the solution for simplifying and streamlining the process of debugging performance issues. By providing intuitive tools and clear insights, it enables quick problem resolution.
Enhanced Root Cause Identification: Many reviewers have found that the solution excels at accurately identifying root causes of performance issues. Its robust diagnostics capabilities allow users to drill down into issues, find their root cause, and rectify them swiftly, resulting in an enhanced overall customer experience.
Unmatched Visibility: The solution has been commended by multiple users for its comprehensive visibility across various aspects of IT infrastructure. It goes beyond just monitoring application performance, offering insights into user experience, supporting infrastructure, business transactions, and even VDI environments. This extensive visibility allows users to quickly identify the root cause of any performance issue and take necessary actions.
Our department employed eG Enterprise to monitor VMware, AWS, our systems, servers, and applications. It competently keeps track of the performance of all IT applications. The platform provides us with automated visibility of apps, reports stagnated apps, and debugs them. eG Enterprise ensures the efficient running of our entire IT framework.
Pros
Provides extensive visibility beyond the performance of apps and the entire infrastructure.
The excellent diagnostic capacities allow us to drill down issues and find their root cause.
Good APM capabilities.
Cons
Compact dashboards.
Limited customization on dashboards.
Less expensive licensing.
Likelihood to Recommend
eG Enterprise has brimming monitoring potentiality; it monitors servers, applications, networks, and basically the entire infrastructure. It is a comprehensive and flexible monitoring tool with deep app diagnostic capabilities. It reports slowing down of apps and isolates the cause of the down trending. The tool is expensive but provides good value for money.
VU
Verified User
Engineer in Information Technology (10,001+ employees)
We planned to use it for Citrix In-depth
Monitoring. We had lot of challenges with Citrix VDI monitoring and eG Enterprise has
great solution in Digital user experience monitoring. We were looking for Synthetic
transaction for both thin and Thick client and eG address the same.
Pros
Deep visibility of user experience in VDI environments
Synthetic monitoring of both web-based and VDI user transactions
Visualize response-time break-up for websites/web applications and isolate the cause the slowness: is it in the client browser, server-side, network, or content download
Cons
eG Enterprise supports only traditional Deployment Architecture on Desktop, Windows server and Linux server
Could be Improve in Integration like accepting data from different monitoring tools and perform the data analytics like deduplication correlation etc…
I am sure the product is excellent for Technologies monitoring like Citrix, SAP, VMware, Oracle, Nutanix and 0365, Competitive licensing can defiantly give edge
Likelihood to Recommend
Product is excellent for Technologies monitoring
like Citrix, SAP, VMware, Oracle, Nutanix and 0365.
VU
Verified User
Director in Information Technology (10,001+ employees)