eFront Learning Professional, Scientific, and Technical Services Reviews & Insights

Score8.4 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for eFront Learning are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Intuitive user interface: Many users have praised the intuitive user interface of eFront, stating that it is easy to navigate and use. The interface has been described as clean and simple, allowing users to quickly find what they need without any confusion.

Flexible customization options: Several reviewers have highlighted the flexibility of eFront in terms of customization. Users have mentioned that they are able to customize various aspects of the software, such as the look and feel of the web interface, certain requirements, and overall user experience. This level of customization has been appreciated by users who value having a tailored learning platform.

Excellent customer support: Multiple users have expressed their satisfaction with the customer support provided by eFront. Reviewers have mentioned that their questions and concerns were promptly addressed by the support team, with responses received on the same day. This level of responsiveness and assistance has been highly valued by users who rely on timely support for smooth operation and implementation of eFront.

Reviews

3 Reviews

Professional, Scientific, and Technical Services

Great LMS if you not plan to strictly modify it for your business needs

Rating: 8 out of 10

Incentivized

October 25, 2021

Use Cases and Deployment Scope

My company looking for a solution to organize corporate training for all new and existing customers. Ыince I have dealt with this system before, but with the community version, I advised to look at it first. We asked for a demo, then a trial, but in the process of using it, we realized that it would be difficult to modify the system for our needs.

Pros

courses management
quizes management
variety of addons

Cons

need better gamification
need direct integrations with CRM
need modern web interface

Likelihood to Recommend

This is an excellent system if you want to quickly launch corporate courses for your employees or for clients, but at the same time you are not ready to get involved in a complex revision or alteration, that is, you will only use the functionality that is already there. But we are faced with the fact that it will be either very expensive or impossible to modify the system to our requirements.

Oleksandr Torlo

Product Advisor, Co-founder in Engineering at Intelza (Information Technology & Services, 1-10 employees)

Vetted Review

1 year of experience

View profile

Review of a 3 year user of eFront.

Rating: 8 out of 10

Incentivized

July 25, 2014

Use Cases and Deployment Scope

eFront is used across all locations of our business to address any issues we might have related to our key internal controls. The tools helps us address any issues with our KICs and implement action plans to correct these issues.

Pros

The tool gives you a simple rating system from 1-4 and if you do not qualify as a 3 or 4 it insists that you develop an action plan to address the issue you might have with the particular KIC.

Cons

The tool could use a simpler layout and become slightly more user friendly. Possibly have better guidelines as to where to find particular items or illustrate the flow of what needs to be completed first and so forth. Overall just a simpler layout would go a long way, seems a little clustered at the moment.

Likelihood to Recommend

It is very efficient when it comes to tackling the proper procedures to have in place for all key internal controls(KIC).

Verified User

Employee in Finance and Accounting (Accounting company, 10,001+ employees)

Vetted Review

3 years of experience

eFront: Decent functionality at a high price

Rating: 5 out of 10

Incentivized

July 18, 2014

Use Cases and Deployment Scope

Our organization uses eFront in multiple departments, primarily Investment Operations and Investment Accounting. It is used to account for various investments made by the organization. It is a support tool for reconciling. We are able to create reports via dashboards to use for reconciliation purposes. It also serves as a research tool.

Pros

The customer service is pretty good
Ability to create reports that pull key information from massive amounts of data
Ability to log tickets for issues

Cons

It is difficult to learn how to create reports that show exactly what you want. The dashboard part of the software is not very user friendly. Extensive training is necessary to learn how to use it proficiently.
It is very expensive, including licenses, training, report creation, etc.
I've experienced downtime with the site a few times.

Likelihood to Recommend

Make sure you are aware of all the costs associated with this software. If you want something that's user-friendly and easy to learn, this probably isn't the best software to go with. They do provide good customer service with quick responses to logged issues. They have the enthusiasm to help with creating any reports your organization might need, but at a high price.

Verified User

Team Lead in Finance and Accounting (Accounting company, 201-500 employees)

Vetted Review

3 years of experience

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