Best Support and Attitude on the Front Lines
Pros
- We used Limelight Networks (LLNW) for content storage and reporting. They continued to update and improve the platform. Their customer communication approach had evolved over the years to become very good.
- We webcast live events throughout North America and abroad from multiple locations for multiple clients, simultaneously.
- We built applications on top of LLNW infrastructure.
Cons
- We found the LLNW business model and therefore workflow is not set up for multiple live webcasts. It can be done but it is not cost-effective as compared to competitors.
- While their contracts evolve to be more competitive, those original customers/supporters are trapped in old un-competitive contracts and sales blames the lawyers for their inability to make changes.
Return on Investment
- We built our live and archived webcasting part of our business around the LLNW platform. We built a successful business with the assistance of their tools and network. Management is really working hard to ensure clients are happy and are being assisted by the organization.
Alternatives Considered
Akamai, Brightcove Zencoder, Vimeo Live, IBM Cloud Video and Amazon S3 (Simple Storage Service)