TrustRadius: an HG Insights company

What is Ecosystems?

Ecosystems is a cloud-based enterprise platform designed to help businesses quantify customer value. It provides stakeholders like Sales, Customer Success, Business Value Teams, and Marketing with the tools they need to manage customer value through digitization and scaling of core operations. With Ecosystems, users can leverage AI-driven analytics and integrations with software such as Salesforce, Microsoft Dynamics, Gainsight, and HubSpot to transform individual value conversations into centralized assets accessible throughout their organization.

This SaaS platform helps companies achieve higher confidence in purchase decisions while enabling them to win, retain, and grow customers via quantified business values. Companies using Ecosystems have access to several features that streamline processes for different teams involved in managing customer value. These include monitoring value realization activities across organizational units, alignment of departments towards common goals by improving decision-making workflows based on insights gained from superior benchmarking analyses done within the application's dashboard interface or more. Leading global firms such as Google Cloud and ServiceNow currently rely on Ecosystems to help provide accurate metrics associated with sales performance optimization efforts involving high-value accounts.

Screenshots

Screenshot of VALUE BENCHMARKING: Harvest insights across customers on anticipated and recognized value.
Screenshot of VALUE ASSESSMENT: Quantify and communicate your unique business value, providing customers the necessary justification to invest.
Screenshot of VALUE ENGINEERING: Leverage Ecosystems’ authoring toolkit to digitize and scale the distribution of value messaging.
Screenshot of VALUE REALIZATION: Earn the right to retain and grow by tracking and consenting on the actual value your customer's experience.
Screenshot of Marketing - Web Value Calculator: Initiate the customer journey with interactive teasers on the business value of your offerings.

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Screenshot of VALUE BENCHMARKING: Harvest insights across customers on anticipated and recognized value.

Technical Details

Technical Details
Deployment TypesOn-Premise, SaaS
Operating Systemscloud-based, web-base
Mobile ApplicationNo
Supported LanguagesEnglish, Spanish, Simplified Chinese

FAQs

What is Ecosystems?
From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value. Out-of-the-box, Ecosystems digitizes and scales the core needs of all stakeholders involved in managing customer value: Sales, Customer Success, Marketing, and Business Value Teams.
What are Ecosystems's top competitors?
Mediafly Revenue360, on platform and ValueCloud from DecisionLink are common alternatives for Ecosystems.
Who uses Ecosystems?
The most common users of Ecosystems are from B2C.