Sack Lumber - Accounts Receivable review
Use Cases and Deployment Scope
We use Spruce in order to take count of inventory, process our accounts receivable and payable while also being able to access account information and history. It allows us to access accounts if there are any questions concerning statements or invoices which tend to be very useful when dealing with 11 different locations across Nebraska. I use the accounts receivable mainly to post payments to accounts and process any credits available on a daily basis.
Pros
- Easily able to access account history
- Being able to print/email invoices and statements on demand
- Able to change account information such as addresses or emails that are on file
Cons
- Spruce always logs out and we have to input the work resource password at least once a day
- Home branches often switch if there was another branch on the computer before
- One of our locations is not able to print through the cloud and can only print through local printers and we aren't sure why
Likelihood to Recommend
It is pretty straightforward and easy to understand for the most part, which makes training new employees a lot easier for us. There are times when the internet disconnects in rural Nebraska and what was being worked on could not be recovered making it troublesome for some store managers.