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Ease

Score9.5 out of 10

30 Reviews and Ratings

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What is Ease?

Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well (e.g. onboarding assistance, integration with popular payroll platforms, compliance with full reporting, and integrated HRIS functions like time off requests).

Categories & Use Cases

Reviews

What users are saying about Ease.
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User friendly software

Incentivized
Makayla Plummer
Director of HR in Human Resources at Marquis Commercial Solutions (51-200 employees employees)

Use Cases and Deployment Scope

We use Ease as our benefits administration system. Employees are able to log in and make elections which then sends the enrollment info to the carrier and the deduction info to payroll. The system helps eliminate a lot of paperwork for open enrollment and helps cut down time needed to upload deduction info to payroll. In theory this is great, but it can be difficult for our employee base.

Pros

  • 360 connection with payroll company- updates deductions quickly
  • Very easy to understand user interface
  • Admins can make elections for employees

Cons

  • As an admin I can't see when Ease sends info to carriers, so I have to keep checking in to make sure enrollments are completed
  • I have had issues with start dates and end dates for deductions and Ease said it was my payroll company's fault but they're the company sending the info payroll
  • It can be difficult to see if an enrollment was submitted

Return on Investment

  • Less time for inputting and verifying deductions during open enrollment

Alternatives Considered

BerniePortal

Ease makes open enrollment easy!

Incentivized
Erica Payne
HR Manager in Human Resources at Regal Hospitality (201-500 employees employees)

Pros

  • Ease of usability
  • Tracking progress of open enrollment
  • Reporting

Cons

  • Easier way to extract user passwords
  • Better ways to communicate with employees through the system
  • More dynamic graphics

Most Important Features

  • Ease of use
  • Simplicity of design
  • Benefit information made easy to compare different plan options

Return on Investment

  • Assisted in avoiding any potential ACA issues by being able to track offerings electronically
  • Our broker covered the cost of the program so it was no additional out of pocket cost for our organization
  • Saves time and energy by having electronic enrollment compared to paper forms

Other Software Used

Netchex, ProfitSword, Microsoft Excel

Enjoy using Ease for its functionality.

Incentivized
Verified User
Representative in Human Resources (1-10 employees employees)

Use Cases and Deployment Scope

I use Ease on a daily basis to support our clients with their benefits management. Ease is a wonderful easy to use product to manage group benefits. I have used it as an employer, employee and broker and always had a good experience. It is intuitive and user friendly for even the less tech savvy employees.

Pros

  • Ease of use
  • Visually appealing
  • Training on their product

Cons

  • Customer Service- more quick response times
  • Customized filters for the To Dos section

Return on Investment

  • Positive employer/client experience
  • Positive employer/client feedback
  • Recommendations to other businesses

Alternatives Considered

Employee Navigator

Other Software Used

BambooHR, Employee Navigator

EaseCentral is just okay

Incentivized
Rachel Davison
HR Specialist in Human Resources at City of Bella Vista (51-200 employees employees)

Pros

  • Ease of use
  • Videos for training
  • It's customizable

Cons

  • Setting a date parameter on a report isn't an option.
  • Some things are not customizable.
  • Some of the integration with carriers doesn't work as seamlessly as it should.

Return on Investment

  • It has saved time not doing paper enrollments.
  • It has caused inaccurate reporting.
  • Employees enjoy the self-service of enrollment.

Alternatives Considered

Selerix BenSelect

Other Software Used

ADP Workforce Now, Microsoft Office 365, Microsoft Teams

I really like EaseCentral.

Incentivized
Willie PinkstonView profile
Employee Benefit Consultant in Sales at Podium Benefits (1-10 employees employees)

Pros

  • User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
  • It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
  • Great support team when questions arise. Pretty self explanatory.

Cons

  • Some of the connected exterior apps and other services from the Marketplace seem complex.
  • Honestly, there's not much that I don't like so it's difficult to come up with cons.

Return on Investment

  • Positive. My business increased 35% in 2017.
  • Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.

Other Software Used

Adobe Acrobat DC