#1 most frequent
United States of America
87.2%129 installations of 148
What is Ease?
Ease (formerly EaseCentral) is an online employee benefits administration platform, emphasizing paper-free registration and engaging progression through stages of registration that are easy for the user, as well as full visibility of registration completion progress, and other features as well (e.g. onboarding assistance, integration with popular payroll platforms, compliance with full reporting, and integrated HRIS functions like time off requests).
Categories & Use Cases
Who Buys & Uses Ease
#2 most frequent
Canada
2.7%4 installations of 148
#3 most frequent
France
2.0%3 installations of 148
User friendly software
Use Cases and Deployment Scope
We use Ease as our benefits administration system. Employees are able to log in and make elections which then sends the enrollment info to the carrier and the deduction info to payroll. The system helps eliminate a lot of paperwork for open enrollment and helps cut down time needed to upload deduction info to payroll. In theory this is great, but it can be difficult for our employee base.
Pros
- 360 connection with payroll company- updates deductions quickly
- Very easy to understand user interface
- Admins can make elections for employees
Cons
- As an admin I can't see when Ease sends info to carriers, so I have to keep checking in to make sure enrollments are completed
- I have had issues with start dates and end dates for deductions and Ease said it was my payroll company's fault but they're the company sending the info payroll
- It can be difficult to see if an enrollment was submitted
Return on Investment
- Less time for inputting and verifying deductions during open enrollment
Alternatives Considered
BerniePortal
Ease makes open enrollment easy!
Pros
- Ease of usability
- Tracking progress of open enrollment
- Reporting
Cons
- Easier way to extract user passwords
- Better ways to communicate with employees through the system
- More dynamic graphics
Most Important Features
- Ease of use
- Simplicity of design
- Benefit information made easy to compare different plan options
Return on Investment
- Assisted in avoiding any potential ACA issues by being able to track offerings electronically
- Our broker covered the cost of the program so it was no additional out of pocket cost for our organization
- Saves time and energy by having electronic enrollment compared to paper forms
Other Software Used
Netchex, ProfitSword, Microsoft Excel
Enjoy using Ease for its functionality.
Use Cases and Deployment Scope
I use Ease on a daily basis to support our clients with their benefits management. Ease is a wonderful easy to use product to manage group benefits. I have used it as an employer, employee and broker and always had a good experience. It is intuitive and user friendly for even the less tech savvy employees.
Pros
- Ease of use
- Visually appealing
- Training on their product
Cons
- Customer Service- more quick response times
- Customized filters for the To Dos section
Return on Investment
- Positive employer/client experience
- Positive employer/client feedback
- Recommendations to other businesses
Alternatives Considered
Employee Navigator
Other Software Used
BambooHR, Employee Navigator
EaseCentral is just okay
Pros
- Ease of use
- Videos for training
- It's customizable
Cons
- Setting a date parameter on a report isn't an option.
- Some things are not customizable.
- Some of the integration with carriers doesn't work as seamlessly as it should.
Return on Investment
- It has saved time not doing paper enrollments.
- It has caused inaccurate reporting.
- Employees enjoy the self-service of enrollment.
Alternatives Considered
Selerix BenSelect
Other Software Used
ADP Workforce Now, Microsoft Office 365, Microsoft Teams
I really like EaseCentral.
Pros
- User interface is easy on the eyes. People seem to be able to pick it up really easy, it's simple to operate and has a nice clean look.
- It's insurance carrier & service vendor "agnostic"...works with every insurance carrier we work with and has numerous preferred vendor partnership with some of the other services our clients want access through all from EaseCentral.
- Great support team when questions arise. Pretty self explanatory.
Cons
- Some of the connected exterior apps and other services from the Marketplace seem complex.
- Honestly, there's not much that I don't like so it's difficult to come up with cons.
Return on Investment
- Positive. My business increased 35% in 2017.
- Paperless HR and benefit enrollment all online. I've been able to work with more group more efficiently, effectively, faster and easier.
Other Software Used
Adobe Acrobat DC