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Broadcom DX Unified Infrastructure Management

Score9.9 out of 10

13 Reviews and Ratings

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What is Broadcom DX Unified Infrastructure Management?

Broadcom DX Unified Infrastructure Manager, formerly from CA Technologies, is a unified tool for systems monitoring and analytics. It offers multiple deployment options for IT teams and MSPs .

Categories & Use Cases

Reviews

What users are saying about Broadcom DX Unified Infrastructure Management.
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CA UIM At a Glance

Incentivized
Reba GainesView profile
Founder and CEO in Information Technology at Fullhouse Technologies, LLC (1-10 employees employees)

Pros

  • Server performance can be done exceptionally well with UIM. It monitors various OS flavors: POSIX (Aix, HPUX, Linux, Solaris, zLinux), and Windows.
  • With just a handful of probe s(CDM, NTevl, NTservices, NTperf, processes, logmon) your dashboards can be populated within minutes after installation of the product and discovering servers. One particular feature I like is MCS which allows you to perform template based monitoring which allows for implementing standards and including exceptions.
  • The SNMP collector monitors anything that is SNMP capable. With the ability to build a template out of templates here as well, you can standardize monitoring by device, vendor, or model regardless of device type: routers, switches, storage, load balancers, etc.
  • The UMP is the presentation layer. Without OOTB dashboards, you see quickly how your environment is performing. And with true multi-tenancy, you can separate data by customer.

Cons

  • True HTML views without dependency on Shockwave. Shockwave tends to crash which causes the user to have to reload the screen. Doesn't happen often but can be annoying.
  • Discovery via AD - I saw a competitors product with this feature and thought it was a great addition; would be a value add in my opinion.
  • Nimble is gaining a lot of market share; it will be good to see probe support for the device.

Alternatives Considered

CA Spectrum, CA eHealth, SolarWinds Network Performance Monitor and SolarWinds Server and Application Monitor

A good agent based infrastructure monitoring tool

Verified User
Consultant in Professional Services (10,001+ employees employees)

Pros

  • Agent based monitoring
  • Database monitoring
  • Server monitoring

Cons

  • Agentless monitoring
  • Web console
  • Custom dashboards
  • 3rd party integrations

Return on Investment

  • Easy implementation.
  • Good customer support.
  • Old tool in the market so a lot of expertise and documentation is available.

Alternatives Considered

ScienceLogic SL1, Zabbix and LogicMonitor

Other Software Used

ScienceLogic SL1, Zabbix, LogicMonitor

UIM & How It Fits Into A Greater Monitoring Infrastructure

Abe ShakerView profile
Monitoring and Reporting Engineer in Information Technology at The University of Chicago (10,001+ employees employees)

Pros

  • Web interface has both great form and function. I've noticed the capabilities of what you can do via the web interface is getting closer and closer to that of IM's thick client.
  • Deployment of probes and configuration packages is literally drag and drop. Quite easy to use and scale.

Cons

  • I'd like to see improvements in inventory management. Currently node management isn't as efficient as I'd like.
  • I also see a big opportunity to offer greater customization in the Detail Tab. I'd like the ability to pick and chose which metrics are displayed by default in the Detail Tab snapshot.

Return on Investment

  • Its helped a lot with quick fault isolation. We've been able to reduce the overall amount of time spent on determining where the issue is which leads to quicker resolutions.

Other Software Used

CA Spectrum

CA UIM 8.4 still #disrupting after all of these years.

Todd AdamsView profile
Monitoring Engineer at Sirius Computer Solutions (1001-5000 employees employees)

Pros

  • Industry leading element correlation and metric discovery
  • Proven message bus platform allowing outstanding performance
  • Segregated dashboard views and client workspaces built on top of powerful LifeRay portal technology
  • Advanced probes for AWS Cloud and Nutanix
  • Advanced correlative views for hybrid infrastructures containing localized and cloud infrastructures

Cons

  • Looking forward to the removal of Flash based elements
  • Out of the box views still a bit dated and require updates to QOS to turn on all the views
  • Inability to manually rename a CI from the portal

Return on Investment

  • Low cost of ownership allows us to pass along the savings to our clients
  • As an MSP we are delivering support to our clients with a tool that does not add much to their monthly contract costs

Other Software Used

Solarwinds Storage Resource Monitor, Nagios

Comprehensive IT Infrastructure Monitoring Software

Incentivized
Verified User
Consultant in Information Technology (1001-5000 employees employees)

Pros

  • Ease of management
  • Unified platform
  • Depth of infrastructure management. Has numerous probes which can help you monitor every aspect of your environment.

Cons

  • Better Integration with Incident Management Tool, For instance CA ServiceDesk Manager (CA SDM)
  • Log Aggregation and reporting on the Log Aggregation
  • More Options with event management, better event correlation.

Return on Investment

  • Provided Root Cause Analysis. Improves your MTTR.
  • Tracking SLA's with service providers.
  • Very configurable. Lightweight agents. Ability to monitor a variety of applications, services, and servers.
  • Ability to create custom dashboards for management and NOC. You can use your own DB queries. Very intuitive.

Alternatives Considered

CA Unicenter Network and Systems Management, CA eHealth, CA Spectrum, SolarWinds Network Performance Monitor and Kaseya Network Monitor

Other Software Used

SolarWinds Database Performance Analyzer, SolarWinds Kiwi Syslog Server, SolarWinds Log & Event Manager, Smartsheet, ServiceNow, CA Service Desk Manager

Usability